YouTrack InCloud 2018.2 Help

Attach Files

You can attach files directly to an issue or in a comment. You can upload and attach images and other file types. The option to attach a file to an issue is displayed in the issue toolbar in the list view and full page view.

When you attach a file from the issues list, the attachment is added to the currently highlighted issue in the list.

Files can be attached directly to the issue or added with a comment.

  • When attached to the issue, the files only appear in the Attachments section of the page.
  • Files that are attached to comments are shown in the Attachments section of the issue and are also displayed as thumbnails directly under the comment text.

The instructions on this page describe how to attach files directly to an issue. To learn more about attaching files to comments, see Attach Files to Comments.

To attach a file to an issue:

  1. Click the Attach button in the issue toolbar.
  2. Select one of the following options:
    OptionDescription
    Attach FileOpens a dialog where you can locate and upload a file from your local directory. The attachment inherits the visibility setting from the issue.

    For more information, see Visibility for Attachments.

    Attach File PrivatelyOpens a dialog where you can select one or more files and restrict the visibility of the attachments to a specific group. Use this option when the files contain sensitive information like user accounts or log files.
    Attach Image and EditOpens a dialog where you can select, drop, or paste an image from the clipboard. The file opens in the Image Editor. The Image Editor lets you apply various effects and add comments to the image. You can also set the visibility group directly in the dialog. For more information, see Edit Images.

Keyboard Shortcuts

You can use keyboard shortcuts to attach files to an issue. These shortcuts are available in the list view and full page view.

Windows ShortcutMac ShortcutDescription
Ctrl + Alt + AControl + Option + AOpens a dialog where you can locate and upload a file from your local directory. The attachment inherits the visibility setting from the issue.
Ctrl + Alt + S
Ctrl + Alt + V
Control + Option + S
Control + Option + V
Opens a dialog where you can select, drop, or paste an image from the clipboard. The file opens in the Image Editor.

Drag and Drop

You can attach a file simply by dragging it to an issue.
This method works in any view mode. You can drag and drop multiple files at once.

  • In the issue list, drag one or more files to the target issue in the list.
    dragAttachmentToListView thumbnail
  • In full page view, drag one or more files anywhere over the middle of the page.
    dragAttachmentToFullPage thumbnail

Paste

You can copy a file to your clipboard and paste it as an attachment to an issue. This method uses the standard keyboard paste command Ctrl + V ( + V for macOS).

In list and full page view, the pasted file is attached to the issue. You can also paste an image directly into a comment.

View Attachments

All of the files that are attached to an issue are shown as thumbnails. YouTrack provides different levels of interaction based on the type of file that is represented by the thumbnail.

File TypeBehavior
ImageFor image files, the thumbnail contains a preview of the image.
  • Move your pointer over the thumbnail to display a larger version of the image preview.
  • Click the thumbnail to open the image in lightbox mode.
You can also display attached images inline with the body of the issue description or comment text using Markdown. For more information, see Image Attachments.
MP4 VideoFor video files in MP4 format, clicking the thumbnail opens and plays the video in a new browser tab.

You also have the option to embed video files in this format into the issue description or comment text using Markdown. For more information, see Embedded Videos.

For all other file types, clicking the thumbnail downloads a copy of the file to your local directory.

Edit or Remove an Attachment

You can update the file name and change the visibility of an issue at any time.

To edit an attachment:

  1. Open the issue in full page view.
  2. Click the edit icon next to the attachment that you want to update.
    editAttachment
    • If the attachment is an image, the file opens in the Image Editor. For more information, see Edit Images.
    • If the attachment is not an image, the Edit Attachment dialog opens.
      editAttachmentDialog
  3. Use the following options to update the attachment properties:
    OptionDescription
    Visible for GroupSelect a group to change the visibility setting for the attachment.
    New NameChange the name of the file.
    Delete fileClick to delete the attachment.
    CancelDiscard changes and close the dialog.
  4. Click the Update button to apply your changes and close the dialog.

You can remove an attachment from an issue by clicking the delete attachment icon in full page view or deleting the attachment in the Edit Attachment dialog as described above.

Last modified: 20 July 2018