- On the main menu, choose .
- In the Enter License Data dialog box, select the desired option:
- Enter license key: specify the user name and license key.
- Enter license server address: specify the license server. If you don't know the address, click Discover.
- Evaluate for free for 30 days: select this option to get free evaluation license.
- Click OK.
You need a permanent license to be able to work with PhpStorm offline, without the connection to the license server. After specifying the license server address, the command appears on the menu.
- On the main menu, choose .
- In the dialog box that opens, type your email address, to which your activation key will be sent.
- Click OK.
Troubleshooting
A license key can be rejected by the software in certain cases. The table below outlines the reasons of license rejections, and the possible ways to solve the problem.
| Reason | Solution |
|---|---|
| Wrong user name | Make sure that you are using the User Name which is specified in your license certificate email. If a license is registered in your company name, it will not work with your personal name. |
| Misspelled User Name/License Key | To avoid misspellings, we recommend that you copy your User Name and license key from the license certificate e-mail rather than enter them manually in the software. You can do so by using the Ctrl+C or Ctrl+InsertCtrl+C or Ctrl+InsertCtrl+C or Ctrl+InsertCtrl+C or Ctrl+InsertCtrl+Insert, Alt+C or Escape, WCtrl+C or Ctrl+InsertCtrl+C or Ctrl+InsertCtrl+C or Ctrl+InsertMeta C or Meta InsertMeta C or Meta InsertMeta C or Meta Insert and Ctrl+V or Shift+InsertCtrl+V or Shift+InsertCtrl+V or Shift+InsertCtrl+V or Shift+InsertAlt+P, Shift+Insert or Ctrl+YCtrl+V or Shift+InsertCtrl+V or Shift+InsertCtrl+V or Shift+InsertMeta V or Shift InsertMeta V or Shift InsertMeta V or Shift Insert shortcuts. |
| A license key does not qualify for upgrade to a higher version | If your license key does not work with the newly installed version of the software, please make sure that your current license key allows you to upgrade for free to the latest version. If it does not, please contact sales (sales@jetbrains.com) in order to upgrade your license. |
| Concurrent use of a license key | Make sure that your license key is not being used by another developer in your company at the same time. Concurrent use of a single license on multiple instances of the software is restricted by our software license agreements (unless you have obtained a floating license) and is prevented by software functionality. |

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