PyCharm 3.1.0 Web Help

PyCharm provides various means to report problems and seek for assistance. In this section:

Sharing feedback

To share your feedback, do one of the following:

  • Choose Help | Submit Feedback, which redirects you to the online feedback form.
  • Use the Feedback page.
  • Click the Comments link on each page of online version of the PyCharm documentation. In the Comments area, vote for the page, and leave your comments.
Seeking assistance

To find assistance, do one of the following:

  • Apply to the JetBrains Support
  • Write to the support service. Use the following addresses:
    • intellij-support@jetbrains.com
    • pycharm-support@jetbrains.com

    If necessary, attach the source code and PyCharm log.

  • Ask the PyCharm Community .
  • Click the Comments link available on each page of online version of the PyCharm documentation. In the Comments area, ask questions.
Locating PyCharm log

On certain occasions, you will be required to attach the PyCharm log to an email to the support service. You can easily locate the log file as described below.

  • On the main menu, choose Help | Show Log in Explorer (Windows and Linux), or Help | Show Log in Finder (MacOS). The Explorer/Finder opens, with the log file selected.