DataGrip 2020.1 Help

Cannot connect to a database

Step 1. Check your network settings

Databases can work locally, on a server, or in the cloud. For server and cloud databases, you need a network connection. To verify that connection is available, use ping and telnet commands.

With the ping command, you can ensure that the destination computer is reachable from the source computer. Open a command line and type the following command: ping -a <host_IP>, where -a is a command option that resolves addresses to hostnames (if it is possible). If you use hostnames with the ping command, a hostname is resolved to the IP address. For example, ping -a example.com resolves to PING example.com (93.184.216.34).

ping -a <host_IP>
Test connection with the ping command

With the telnet command, you can test connectivity to remote computers and issue commands. If you specify a port as a parameter for the telnet command, you can test connectivity to a remote host on the given port. If the connection is successful, you see the message: Connected to <host_IP>.

telnet <host_IP> <port_number>
Test connection with the telnet command

Step 2. Check your connection properties

Each database (MySQL, PostgreSQL, Oracle, or any other vendor) has its own connection settings. Most database include the connection settings:

  • Host: A hostname of a computer or other device that stores a database. It can be an IP address 127.0.0.1 or a domain name localhost.

  • Database: A name of the database to which you want to connect. You can find the database name in the settings of your database server, or you can ask your database administrator. In some cases, it is possible to run a query in a database command line to see names of all available databases. For example, in MySQL you can run SHOW DATABASES;.

    The SHOW DATABASES query

  • User: A name of a user that has sufficient privileges to perform actions with a database. Run a query in a database command line to see names of all available databases. For example, in MySQL you can run SHOW GRANTS;.

    The SHOW GRANTS query

  • Password: A password of the user.

  • Port: An number that identifies a connection point between hosts. Hosts use port numbers to determine to which application, service, or process a connection must be established. Different database vendors use different ports for their databases. The following list is a list of default port numbers.

    VendorDefault port
    Amazon Redshift5439
    Apache Derby1527
    Apache Cassandra9042
    Apache Hive10000 (Hive Server2) or 9083 (Hive Metastore)
    Azure SQL Database1433
    ClickHouse8123
    Exasol8563
    Greenplum5432
    H28082
    HSQLDB9001
    IBM Db250000
    MariaDB3306
    Microsoft SQL Server1433 (TCP), 1434 (UDP might be required)
    MySQL3306
    Oracle1521
    PostgreSQL5432
    Snowflake443
    SQLiteNone
    Sybase ASE5000
    Vertica5433

Verify that the connection settings for the selected database connection are correct. For more information about creating or changing a database connection, see Database connection.

Step 3. Check the driver version

With a JDBC driver, you can interact with a database management system (DBMS) from DataGrip. Each DBMS requires its own JDBC driver. Ensure that the driver version and the DBMS version are compatible with each other.

From DataGrip, you can download drivers for all supported vendors. You can check the full list of supported vendors in the Drivers list Ctrl+Alt+S. Alternatively, you can add your own driver to an existing vendor, or create a new driver entry for the vendor that is not on the Drivers list.

Download a driver and select the driver version

To download drivers from the JetBrains FTP server, select a vendor from the Drivers list, and click the Download ver. <version_number> link in the Driver files pane.

To change the driver version, click the ver. <version_number> link in the Driver files pane and select the driver version that you need.

The Drivers list and driver settings

    Create a connection to a database with a JDBC driver

    If you cannot find a name of a database vendor in the list of data sources, download a JDBC driver for the database management system (DBMS), and create a connection in DataGrip. With the JDBC driver, you can connect to DBMS and start working.

    1. Navigate to File | Data Sources or press Ctrl+Alt+Shift+S.

    2. In the Data Sources and Drivers dialog, click the Add icon (The Add icon) and select Driver and Data Source.

    3. Click the User Driver link.

    4. In the Driver files pane, click the Add icon (The Add icon) and select Custom JARs.

    5. Navigate to the JAR file of the JDBC driver, select it, and click OK.

    6. In the Class field, specify the value that you want to use for the driver.

    7. Click Apply.

    8. Return to the created data source connection.

    9. Specify database connection details. Alternatively, paste the JDBC URL in the URL field.

      To delete a password, right-click the Password field and select Set empty.

    10. To ensure that the connection to the data source is successful, click Test Connection.

      Connect to a database with a user driver

    Add a JDBC driver to an existing connection

    1. Navigate to File | Data Sources or press Ctrl+Alt+Shift+S.

    2. In the Data Sources and Drivers dialog, select a data source where you want to change a driver, and click the Driver link in data source settings.

    3. Click the provided driver entry, and click Remove (the Remove button).

      To revert changes, click Reset that is in the upper-right part of the window. Alternatively, click the Add button (the Add button) and select Provided Driver | <database_name> | <driver_version>

    4. In the Driver files pane, click the Add icon (The Add icon) and select Custom JARs.

    5. Navigate to the JAR file of the JDBC driver, select it, and click OK.

    6. In the Class field, specify the value that you want to use for the driver.

    7. Click Apply.

      Add a user driver to an existing connection

    Step 4. Check if the connection with SSH or SSL is required

    To make a connection to a database more secure, some services require SSH or SSL usage.

    SSL

    The following procedure describes the SSL configuration that suits most databases. For some databases, you need to use another approach for a successful connection. See the Tutorials section that includes configuration examples for Apache Cassandra, Heroku Postgres, and MySQL 5.1.

    Connect to a database with SSL

    1. Navigate to File | Data Sources or press Ctrl+Alt+Shift+S.

    2. Select a data source profile where you want to change connection settings.

    3. Click the SSH/SSL tab and select the Use SSL checkbox.

    4. In the CA file field, navigate to the CA certificate file (for example, mssql.pem).

    5. In the Client certificate file field, navigate to the client certificate file (for example, client-cert.pem).

    6. In the Client key file field, navigate to the client key file (for example, client-key.pem).

    7. From the Mode list, select the verification mode:

      • Require: verifies that the server accepts SSL connections for this IP address and recognizes the client certificate.

      • Verify CA: verifies the server by checking the certificate chain up to the root certificate that is stored on the client.

      • Full verification: verifies the server host to ensure that it matches the name stored in the server certificate. The SSL connection fails if the server certificate cannot be verified.

    8. To ensure that the connection to the data source is successful, click Test Connection.

      Connect to a database with SSL

    Copy SSL settings from other data sources

    If you configured SSL settings for one data source, you can copy them for another data source.

    1. Navigate to File | Data Sources or press Ctrl+Alt+Shift+S.

    2. Select a data source profile where you want to change connection settings.

    3. Click the SSH/SSL tab and select the Use SSL checkbox.

    4. Click the Copy from link and select the configuration that you want to copy.

      Copy Ssl Settings

    SSH

    Secure Shell or SSH is a network protocol that is used to encrypt a connection between a client and a server.

    All created SSH connections are shared between all the data sources that you have in a project. If you do not want to share a connection between projects, select the Visible only for this project checkbox in the SSH connection settings.

    Sharing of SSH connection settings

    Connect to a database with SSH

    1. Navigate to File | Data Sources or press Ctrl+Alt+Shift+S.

    2. Select a data source profile where you want to change connection settings.

    3. Click the SSH/SSL tab and select the Use SSH tunnel checkbox.

    4. Click the Add SSH configuration button (the Add SSH configuration).

    5. In the SSH dialog, click the Add button.

    6. If you do not want to share the configuration between projects, select the Visible only for this project checkbox.

    7. In Host, User name, and Port fields, specify your connection details.

    8. From the Auth type list, you can select an authentication method:

      • Password: to access the host with a password. To save the password in DataGrip, select the Save password checkbox.

      • Key pair (OpenSSH or PuTTY): to use SSH authentication with a key pair. To apply this authentication method, you must have a private key on the client machine and a public key on the remote server. DataGrip supports private keys that are generated with the OpenSSH utility.

        Specify the path to the file where your private key is stored and type the passphrase (if any) in the corresponding fields. To have DataGrip remember the passphrase, select the Save passphrase checkbox.

      • OpenSSH config and authentication agent: to use SSH keys that are managed by a credentials helper application (for example, Pageant on Windows or ssh-agent on macOS and Linux).

    9. To ensure that the connection to the data source is successful, click Test Connection.

      SSH and SSL settings of a data source

    Create the SSH tunnel with PuTTY (Windows)

    1. Download and run the latest version of the PuTTY SSH and Telnet client (download the client from https://www.putty.org/).

    2. In the PuTTY Configuration dialog, navigate to Connection | SSH | Auth.

    3. In the Private key file for authentication field, specify the path to your private key file and click Open.

    4. In the command line window, specify the username that you use for the SSH tunnel and press Enter. Do not close the command line window.

    5. In DataGrip, navigate to File | Data Sources Ctrl+Alt+Shift+S.

    6. Select a data source profile where you want to change connection settings.

    7. Click the SSH/SSL tab and select the Use SSH tunnel checkbox.

    8. From the Auth type list, select OpenSSH config and authentication agent.

    9. In Proxy host, Proxy user, and Port fields, specify connection details.

    10. To ensure that the connection to the data source is successful, click Test Connection.

    Create the SSH tunnel with PuTTY (Windows)

    Create the SSH tunnel with Pageant (Windows)

    Pageant is an SSH authentication agent for PuTTY, PSCP, PSFTP, and Plink. Pageant stores your private key, and as long as it is running, it provides the unlocked private key to PuTTY or other tools like DataGrip. You can find the Pageant icon in the Windows taskbar.

    1. Download the latest version of Pageant (download the client from https://www.putty.org/).

    2. In the Windows taskbar, right-click the Pageant icon and select Add Key.

    3. In the Select Private Key File dialog, navigate to the private key file (the PPK file) and click Open.

    4. (Optional) Enter the private key passphrase and press Enter.

    5. In DataGrip, navigate to File | Data Sources Ctrl+Alt+Shift+S.

    6. Select a data source profile where you want to change connection settings.

    7. Click the SSH/SSL tab and select the Use SSH tunnel checkbox.

    8. From the Auth type list, select OpenSSH config and authentication agent.

    9. In Proxy host, Proxy user, and Port fields, specify connection details.

    10. To ensure that the connection to the data source is successful, click Test Connection.

    Create the SSH tunnel with Pageant (Windows)

    Create the SSH tunnel with the ssh-agent (macOS and Linux)

    Run all commands for ssh-agent in the command line.

    1. Ensure that ssh-agent is running.

      ssh-agent

    2. Add your key to the agent (in the following example, the key path is ~/.ssh/id_rsa).

      ssh-add ~/.ssh/id_rsa

    3. (Optional) On macOS, you can add -K option to the ssh-add command to store passphrases in your keychain. On macOS Sierra and later, you need to create the config file in ~/.ssh/ with the following text:

      Host * UseKeychain yes AddKeysToAgent yes IdentityFile ~/.ssh/id_rsa

      If you have other private keys in the .ssh directory, add an IdentityFile line for each key. For example, if the second key has the id_ed25519 name, add IdentityFile ~/.ssh/id_ed25519 as an additional line for the second private key.

    4. List all added keys.

      ssh-add -L

    5. In DataGrip, navigate to File | Data Sources Ctrl+Alt+Shift+S.

    6. Select a data source profile where you want to change connection settings.

    7. Click the SSH/SSL tab and select the Use SSH tunnel checkbox.

    8. From the Auth type list, select OpenSSH config and authentication agent.

    9. In Proxy host, Proxy user, and Port fields, specify connection details.

    10. To ensure that the connection to the data source is successful, click Test Connection.

    Create the SSH tunnel with the ssh-agent (macOS and Linux)

    Step 5. Write to us if you still need help

    Write to the DataGrip team

    • Email our team at datagrip@jetbrains.com. Describe your problem, and attach all available materials that can speed up troubleshooting (code samples, screenshots, logs, animations, videos, and other materials).

    For more information about other troubleshooting sources, see Getting help.

    Last modified: 14 July 2020