Hub 2.5 Help

Manage Service Licenses

On this page:

The Licenses tab for a service provides tools for managing the licenses for the service.

servicesLicense

Manage Per-user Licenses

For services that limit the number of users who can use the application, you can grant and revoke licenses for specific users.

  • Grant licenses to specific users in Hub.
  • Grant licenses to specific groups.

    When you grant a license to a group, all of the users who are members of the group are granted a license. You can revoke licenses from specific group members. If the group has the auto-join option enabled, users who are added to the group are automatically granted a license for the service until all of the available licenses have been granted.

To grant licenses:

  1. Click the Grant license button.
  2. In the Add users and groups input field, enter the name of a user or group. The list of users and groups is filtered to match the text in the input field.
    grantLicenseDialog
  3. Select a user or group from the drop-down list. For each group in the list, the number of users who are members of the group is displayed.
  4. Continue adding users and groups until you have allocated licenses to all of the users that need them. The number of available licenses is displayed above the input field.
  5. Click the Grant license button.
    • The licenses are granted to the selected users and members of the selected groups.
    • The number of licenses in the Available Licenses setting is updated.
    • If the number of available licenses is lesser than the number of selected users, the licenses are granted at random to selected users and members of the selected groups. Group members who were not granted licenses are shown at the end of the list.
      membersNoLicense

To revoke licenses:

  1. Select one or more users from the list. To revoke the licence from all of the members of a group, select a group from the list.
  2. Click the Revoke license button.
    • The licenses are revoked from the selected users and members of the selected groups.
    • The number of licenses in the Available Licenses setting is updated.

Edit a License

If you have renewed a license or have upgraded the user pack, you can apply the new license on this page.

To edit a license:

  1. Click the Edit license button.
  2. In the Set License dialog, edit the name of the license in the License Name input field. For example, change the name from Upsource to Upsource 500-user.
  3. Paste the license key into the License Key input field.
  4. Click the Save button.
    • The license is uploaded to the Hub server and applied to the service.
    • The properties of the license are updated.

Delete a License

You can also delete a license from a service. Use this feature only if you migrated a duplicate service to Hub and need to configure the licenses manually.

To delete a license:

  1. Next to the service from which you want to remove the license, click the Delete license button.
  2. Confirm the action in the dialog.
    • The license is removed from the service.
    • The licenses are revoked from all users who are granted a license for the service.
Last modified: 20 September 2016