Hub 2022.3 Help

Add Credentials to Your Account

You can use any set of credentials as a Hub login. If you prefer to use a username and password that is not already saved as your primary login for Hub, you can add them as a new set of credentials.

This feature also lets you add existing credentials to your Hub profile. When you add credentials to your profile, Hub checks these credentials against the list of existing Hub logins and the credentials that are stored in connected authentication modules.

  • If no match is found, you have the option to add these credentials to your current profile as a new Hub login. To add these credentials successfully, the password must meet the password strength requirement that is set for the Hub authentication module.

  • If Hub finds an existing Hub account that uses these credentials, you have the option to merge this user account with your current profile.

  • If Hub finds matching credentials in a connected authentication module, you have the option to add these external credentials to your profile.

There are two scenarios where you are not allowed to add credentials to your account:

  • The specified username and password are already stored as a Hub login for your account.

  • The specified username and password match an existing Hub login for another user.

To add credentials to your account:

  1. Click your avatar in the application header, then select the Profile link.

  2. Switch to the Account Security tab.

  3. In the Credentials section of the page, click the Add credentials button.

    • The Add Credentials dialog opens.

    Add credentials dialog
  4. Enter the username/email address and password that you want to add to your account.

  5. Click the Verify credentials button.

    • Hub checks the database for Hub accounts and authentication modules that use these credentials.

    • The dialog displays the results that are returned from the Hub database.

    Add credentials match
  6. Based on the information returned from the database, choose one or more of the following options:

    • If no matches are found, enable the Save credentials as Hub login option.

    • If Hub finds one or more Hub accounts that use these credentials, enable the Merge user with current profile option.

    • If Hub finds matching credentials in a connected authentication module, enable the Add credentials to profile option.

  7. Click the Add credentials button.

    • The selected credentials are added as logins to your user profile.

Last modified: 11 November 2022