IDE Services Cloud Help

Network access requirements

When connecting to IDE Services from a workstation with restricted network access (e.g., with strict firewall or proxy configurations), make sure the workstation can access the required external resources. To ensure successful ongoing functionality, the following domains should be whitelisted:

  • resources.jetbrains.com – required to obtain Analytics configuration files.

  • download.jetbrains.com and download-cdn.jetbrains.com – required for IDE downloads and Toolbox App functionality.

  • plugins.jetbrains.com and downloads.marketplace.jetbrains.com – required to search and download IDE plugins.

  • data.services.jetbrains.com and jetbrains.com – required to obtain information about server updates.

  • account.jetbrains.com – required to verify licensing information.

  • api.jetbrains.ai and dynamic URLs – required for AI Enterprise functioning.

Without access to these domains, the IDE Services operation may fail or behave inconsistently.

18 December 2025