Monitoring AI credit usage
The AI access page shows how many AI credits remain in the organization's shared pool, how many AI credits each user and service account has spent this month, and what percentage of their credit limit they have used.
To change how much a user or service account can spend, see AI credit limits. To track how they spend AI credits over time, see AI credit consumption.
View available AI credits for the organization
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
Review the value in the AI credits available information card at the top of the page.
This value shows the total number of AI credits available across all sources in your organization.
View current AI credit usage
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
Select the Users or Service accounts tab and search for a user or service account either by scrolling through the list or using the search field at the top of the table.
Review the value in the Balance used column in the table.
This value shows the percentage of the monthly credit limit consumed this month.
Access the AI credit usage report
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
In the AI credits available information card, click Usage report.
Review the data on the Credit consumption page. For details, see Credit consumption.
When one or more users or service accounts have reached or are close to their credit limit (Balance used is 80% or higher), the number of those users or service accounts is displayed in an information card at the top of the page. For more details, see Identify users or service accounts running low on AI credits.
Those who have reached their limit can no longer use AI-powered features until you raise their limit or the next month starts.
Identify users or service accounts running low on AI credits
In the sidebar, under AI governance, select Access.
If you don't see this page, or the controls on this page are inactive, your role doesn't have the necessary permissions.
Select the Users or Service accounts tab.
In the information card at the top of the page that shows how many users or service accounts are close to their credit limit, click Show.
Users or service accounts that have reached or are close to their credit limit are selected in the table. If needed, you can change their individual limits using the toolbar below the table.