License Server Help

Cannot obtain ticket from license server

Issue:

Attempt to obtain license from license server gives Cannot obtain ticket error message.

cannot obtain ticket
Solution:

Issue is caused by absence of license server page by the path entered as license server address. Please open license server address in web browser and check if there is license server page available. If the license server page is not available, please use actual license server address or re-configure license server address to the address you are trying to use. If license server page is successfully opened please setup network configuration, used by the web browser, for the product.

Last modified: 7 September 2018