License Server Help

The license server fails to start

Issue:

Attempt to start license server software leads to the error message says that it's totally failed to start up.
Starting JetBrains License Service... java.lang.RuntimeException: I'm totally failed to start up. See log :(

Solution:

Please upgrade JDK / JRE to JRE 1.8 or JDK 1.8.
If this version of JDK / JRE can't be set as default, use the following command to specify JDK / JRE home for usage by license server:

  • On Linux/Mac OS X use:
    sh <license_server_home>/bin/license-server.sh java set <path to JRE home directory>

  • On Windows use:
    <license_server_home>\bin\license-server.bat java set <path to JRE home directory>

Last modified: 3 December 2018