Getting Help
There are a lot of ways to obtain information about PyCharm and its features, report issues and get support.
In this section:
- Getting Help
- Using Help Topics
- Using Tips of the Day
- Using Online Resources
- Using Productivity Guide
- Reporting Issues and Sharing Your Feedback
- Keymap Reference
Overview
Use the
menu commands:Menu commands
Menu item | Keyboard shortcut | Description |
---|---|---|
Find Action | Ctrl+Shift+A | Choose this command to invoke an action by its name. |
Demos and Screencasts | Choose this command to open the PyCharm YouTube page. | |
Help Topics | Choose this command to show the help topics.
Refer to the section Using Help Topics. | |
Tip of the Day | Choose this command to show an arbitrary tip. Refer to the section Using Tips of the Day. | |
Productivity Guide | Choose this command to show productivity guide. | |
Submit Feedback | Choose this command to report your overall impression of PyCharm to the support service.
Refer to the section Reporting Issues and Sharing Your Feedback. | |
Show Log in Explorer/Finder | Choose this command to find PyCharm's log.
Refer to the section Reporting Issues and Sharing Your Feedback for details. | |
Edit Custom Properties | Choose this command to open the custom file idea.properties , located
under the user home. If this file does not exist, PyCharm suggests to create it. Refer to the
section Tuning PyCharm for details.
| |
Edit Custom VM Options |
Choose this command to open the custom file *.vmoptions ,
located under the user home. If this file does not exist, PyCharm suggests to create it.
Refer to the section Tuning PyCharm for details.
| |
Debug Log Settings | Choose this command to change logging level for a category. Choosing this command leads to opening
the Custom Debug Log Configuration dialog box, where you have to type the log
categories names, separated with new lines.
Refer to the section Reporting Issues and Sharing Your Feedback. | |
Keymap Reference | Choose this command to open the default keymap in PDF format.
Refer to the section Keymap Referencefor details. | |
Developer Community | Choose this command to open the PyCharm community page. | |
Diagnostics |
This command and the items below it are available only when the Performance plugin is installed and activated.
The plugin is not bundled with PyCharm, but it can be installed from the JetBrains plugin repository
as described in Installing, Updating and Uninstalling Repository Plugins and Enabling and Disabling Plugins.
Use the commands under this menu item to automatically capture snapshots and collect other data related to performance and send this data to JetBrains Support . When you click Diagnostics, a drop-down menu with the following items is displayed:
| |
Settings Summary |
Choose this command to collect the PyCharm settings and show all sorted by category so it is easy to locate
the settings that are related with a specific problem (debugger, or deployment, or something else does not work) and send
this summary to JetBrains Support
.
To open a request form, click Open Support Request in the dialog box that opens.
This command is available only when the Performance plugin is installed and activated. The plugin is not bundled with PyCharm, but it can be installed from the JetBrains plugin repository as described in Installing, Updating and Uninstalling Repository Plugins and Enabling and Disabling Plugins. | |
New Support Request | Choose this command to open the support ticket page. Fill out the fields (in particular, use the Settings Summary copy), and click Submit. | |
JetBrains TV | Choose this command to open JetBrains TV page. | |
Register | Choose this command to register PyCharm. | |
Check for Update | Choose this command to obtain information about the current version, and the availability of newer
versions of PyCharm. Refer to Updates page.
This command in available on Windows/Linux. On Mac OS it appears on the PyCharm menu. | |
About | Choose this command to obtain information about the current version of PyCharm, current build,
etc. Press Escape to close the pop-up window.
This command in available on Windows/Linux. On Mac OS it appears on the PyCharm menu. |