YouTrack Cloud 2022.2 Help

Import from Redmine

The import from Redmine lets you migrate projects, issues, users, and other data from Redmine to YouTrack.

A setup wizard navigates you through the import configuration process. It prompts you to enter the connection settings and lets you map projects in YouTrack to projects in Redmine. If your Redmine has a custom set of fields for issues, you can edit the import script in YouTrack directly.

Prerequisites

Before you import projects from Redmine to YouTrack, check the following requirements:

  • Your Redmine version is 2.4 or later.

  • Your Redmine installation allows remote API calls. To ensure that, open Administration > Settings > API tab in your Redmine, check the Enable REST web service option, and click Save.

    If your Redmine version is older than 4.10, the option to enable REST API support is located on the Settings > Authentication tab.

  • Your YouTrack and Redmine installations are accessible to inbound connections. Specifically, you need to make sure that your network doesn't block connections between your Redmine installation and YouTrack.

  • Your user account in Redmine has administrative permissions.

Import Details

If the Redmine database contains references to entities that do not exist in YouTrack yet, they are created. The YouTrack user account that you use to run the import should have enough permissions to create all imported entities. We recommend using an account with a System Admin role or the Low-level Admin Write permission to run the import.

Imported Entities

Here is the list of entities that are imported from Redmine and their mapping to YouTrack entities:

Entity in Redmine

Entity in YouTrack

Projects

Projects

Users

Users

Groups

Groups

Project members

Project team members

Issues

Issues

Watchers

Watchers

Notes

Comments

Files

Attachments

Project wiki page

Knowledge base article

Spent time

Work items. Currently, YouTrack does not import activity categories.

Custom fields, issue statuses, enumerations, issue categories, versions.

Custom fields

Custom field values

Custom field values

Set up an Import from Redmine

Before you add a new import configuration, you need to create an API access key that will grant access to your Redmine instance. Then you can use the access key for authorization when setting up the import in YouTrack.

The setup wizard guides you through the setup process.

To configure an import from Redmine:

  1. From the Administration menu, select Integrations > Imports.

  2. Click the New import button to open the setup dialog.

    New import dialog
  3. Select Redmine.

    • Settings for a New Import from Redmine are displayed.

    New Import from Redmine dialog.
  4. Enter values for the following settings:

    Setting

    Description

    URL

    The URL of the Redmine instance.

    Token

    The API access key from the admin account in Redmine.

    If required by your Redmine installation, enable the Use SSL key for client authentication option.

  5. Click the Next button.

    • The second set of import settings is displayed.

  6. Select the source and the target YouTrack projects for the import. For more details about project mapping configuration, see Project Mapping.

    Confirm settings and start import
  7. Click the Start import button.

    • YouTrack creates new projects and imports data to the existing ones according to the configured project mapping.

    • YouTrack imports issues, comments, and users from the selected Redmine projects to the target YouTrack projects.

When you have set up an import, it appears in the imports list. To view configuration and import details, select the import configuration from the list.

Import results

In the details sidebar, YouTrack shows import status, the date and time of the last import, and details on the data that was imported. If there are any problems encountered during import, the error messages are displayed here.

Click the Resume button in the toolbar to explicitly start polling for changes and importing updates from the source Redmine project.

You can also download the import log file to study and investigate when needed.

Project Mapping

On the final step of the import setup, you can select those Redmine projects that you want to import to YouTrack. You can also choose whether to create a new project for the import or import data into an existing project in YouTrack.

Project Mapping

To configure project mapping:

  1. Locate those Redmine projects that you want to import.

    Use the filter bar on the right to filter projects by name.

  2. Select the projects that you want to import. Check the box on the top of the list to import all available Redmine projects.

  3. Select a target YouTrack project for each Redmine project.

    • When loading the list of Redmine projects for mapping, YouTrack checks for existing YouTrack projects with corresponding names. If it finds a YouTrack project with the same name as the Redmine one, YouTrack suggests it as the target project.

    • If there is no existing YouTrack project with the corresponding name, YouTrack suggests creating a new one.

  4. If you want to change a target project, select another option from the corresponding dropdown on the list.

  5. Click Start import to finalize import setup and start the import.

    • Import starts.

Import Options

After the initial import, the following controls are available in the sidebar:

Import Options

Control

Description

Resume

Immediately imports any changes made in the selected Redmine projects after the previous import.

Edit

Opens the integration settings page in edit mode. Use this option to connect to a different Redmine instance, update the login credentials, or update project mapping.

Delete

Deletes the current import settings. Projects, issues, comments, users, and groups that were imported from the connected Redmine instance are not affected. If you delete the import settings and connect to the same Redmine instance, the issues are re-imported into existing projects with new issue IDs.

Download import log

Downloads the import log. Use this option to view and investigate errors that occurred during import.

Last modified: 10 August 2022