YouTrack InCloud 2017.1 Help

Global Settings

This page describes the global settings for YouTrack. These settings are available in the Server Settings section of the Administration menu.


The first section of the Global Settings page provides detailed information about your current license and its limitations.


If your YouTrack license has expired, you can Switch to Free Pack, or click the Upgrade your plan button to access the YouTrack website and purchase another license.


The System section provides options that let you let you configure the basic system settings of your YouTrack server.

Max Upload File SizeThe maximum file size allowed for uploaded attachments, in bytes. By default, the maximum allowed file size is 10Mb (10485760 bytes).
Max ordered issuesYouTrack allows users to re-order issues on the Issues list manually. Users can drag issues in the list and place them in order they see fit. This custom order is saved in a so-called "watch folder", which can be a search query, saved search, tag, project or search context. The Max ordered issues parameter limits the number of issues in the list for which a custom order is set when a user accesses the "watch folder". If you have manually ordered the issues in a saved search, you see up to this number of ordered issues at the top of the list. All other issues that match the saved search are then displayed from newest to oldest.
Max Issues to ExportThe maximum number of issues to be exported as HTML or CSV, or to be exported for printing. By default, the limit is set to 500 issues. To change it, just enter a new value.


The Visual section provides options that let you manage system settings related to the visual presentation in YouTrack.

Default Time ZoneSets the system-wide default time zone. The time zone set here is used for time presentation for all users. Users can change the default time zone in their user profiles.
Date Fields FormatSets the system-wide default date format. This format is applied to all custom fields that use the date field type.

System Language

You can set the system language of your YouTrack server to one of the localizations that are provided out-of-the-box.

Enable the RTL support option to align the text input fields and all drop-down lists right-to-left. Use this option when your users create issues in a language that is written from right to left.

Keyboard Shortcuts

This section provides options that let you set up the keyboard shortcuts scheme. You can use the default shortcut scheme or add and use your own customized scheme. For more information, see Customize Keyboard Shortcuts.

REST API Settings

In YouTrack, the REST API is always enabled by default.

In addition to the general REST API, we provide support for cross-origin resource sharing, or CORS. CORS support lets you enable Java-script access to your YouTrack instance. For more information, read about cross-origin resource sharing on Wikipedia.
You can also download samples of CORS usage here:

To enable access from a site (origin), select and configure either of the following parameters in the REST API section:

Allow all originsEnable to allow access from all origins with the REST API.
Allowed originsEnter a list of origins for which cross-origin requests are allowed.


This section provides options that let you configure how users are notified of changes to issues in YouTrack.

EmailIn YouTrack InCloud, email notifications are enabled and configured by default. This section of the settings page lets you view the configuration used to send email notifications to users. We urge you to leave these settings unchanged. However, you may want to change the email address that is used as the 'From' address in email messages sent by YouTrack. To disable sending email notifications from your YouTrack server, deselect the Enable check box.
JabberIn YouTrack InCloud, notifications over Jabber are enabled and configured by default. This section of the settings page lets you view the configuration used to send messages over Jabber and the system account from which notifications are sent to users. These settings are configured automatically and cannot be changed. You can enable or disable Jabber notifications. You can also enable and disable Jabber Bot — the feature that lets you apply commands to YouTrack issues in your Jabber client. For more information about Jabber Bot, see Apply Commands over Jabber. To disable sending notifications over Jabber, deselect the Enable check box.
Last modified: 18 April 2017