The process for setting up a new YouTrack InCloud instance is simple. Whether you start with a 30-day trial or jump straight into a commercial plan, all you need to do is register.
Register for a 30-day Trial
To start a 30-day cloud trial, follow these steps:
- Fill in the registration form. All of the fields are mandatory.
Enter the site name that you want to use for your InCloud instance. This is used as the local hostname for your instance on the myjetbrains.com domain. For example, if you enter
time-travel, the hostname is set to
If you want to change the hostname later, contact the YouTrack support team or create a new instance.
Enter a valid email address. Otherwise, you won't be able to confirm the creation of the hosted instance.
- Click the Start a 30-day Cloud Trial button.
As soon as you submit the registration data, we send a confirmation email to the address you specified in the registration form.
Change from a Trial to a Commercial Plan
Once you have already registered for a 30-day trial plan, you can switch to a commercial plan at any time before the trial period elapses. You can also convert your trial to the free 10-user plan, but all of your projects will be made public.
You can manage subscriptions for active plans on the Licenses page in your JetBrains Account.
Register for a Commercial Plan
If you have already decided that you want to work with YouTrack, you can skip the 30-day trial period and purchase a plan.
To register for a new commercial license, follow these steps:
- Access the Buy YouTrack page at jetbrains.com.
If you aren't already registered for a JetBrains Account, register for an account with your email address.
If you already have an account with JetBrains, sign in.
- Click the Buy Now button.
The eStore Identification page opens.
Confirm that the correct email address and customer are selected for the purchase, then click Next.
- Select the commercial plan that you want to purchase and click the Subscribe button that corresponds to your preferred billing cycle.
The eStore Order Checkout page opens.
- Fill in the fields on the checkout form. All of the fields are mandatory.
In the Your site name field, enter the site name that you want to use for your InCloud instance. This is used as the local hostname for your instance on the myjetbrains.com domain. For example, if you enter
time-travel, the hostname is set to
If you want to change the hostname later, contact the YouTrack support team.
- When ready, click the Place Order button.
As soon as you place your order, we process the transaction and send a confirmation email that is registered in your JetBrains Account.
Confirm Instance Creation
Once you have registered for your instance, you need to confirm its creation. Here, you also set the password for your user account, which is the default administrator account for your instance.
To confirm your instance creation, follow these steps:
- Click the confirmation link in the email message to confirm the creation of your YouTrack InCloud instance.
The start page for the YouTrack hosting site opens in your browser.
A new YouTrack instance with the requested URL is created.
- Set the password for the administrator account and choose the location of your data center. Choose the data center that is closest to you.
When you click the Save button, the YouTrack instance starts.
- Access your YouTrack instance.
When the instance is ready, click the Take me to my YouTrack button.
On the login page, enter your email address and password, then click the Log in button.
At this point, you're probably the only person who knows that this YouTrack instance exists, so don't forget how to log in.
When you log in, the instance opens to the Projects page where you can create your first project. For a comprehensive list of setup tasks, read the Quick Start Guide for System Administrators.
Who Has Access to My Instance?
Your new instance contains two user accounts: root and guest.
Your credentials are assigned to the root user account. This is the default administrator account for your YouTrack instance.
This account is granted the default System Admin role in the Global project.
This is the only user account in your new YouTrack instance that has administrative access. One of the first things you should do is create accounts for other users who require administrative access and give them similar role assignments. For more information, see Access Management.
The guest user account is also created automatically, but this account only has permission to read issues and comments. For trial instances, the guest user is banned by default.
To give other people access to your instance, you can either create accounts for other users or enable registration so users can create their own accounts. For more information, see Create User Accounts.