YouTrack InCloud 2021.3 Help

Storage Limits

Each YouTrack InCloud instance has a set storage limit of 3 GB for each active registered user.

  • Images and attachments are stored on the server and count toward the storage limit.

  • Backup copies of your YouTrack database do not count toward the storage limit.

If your instance exceeds the amount of storage that is allocated on a per-user basis, a warning is displayed in the Licence Details section of the Global Settings page. To increase the amount of available disk space, you need to add users to your license. If you fail to add users to your license and continue to overuse the allocated storage space, access to the instance may be restricted.

Both the free plan and the 14-day trial are restricted to 30 GB of storage space.

Storage Limits for Old Plans

Instances that were registered before November 8, 2018, that have not been converted to the per-user pricing model have set storage limits. These instances are subject to the following storage limits:

Old PlanStorage Limit
Trial10 GB
Free5 GB
15 users10 GB
25 users15 GB
50 users20 GB
100 users25 GB
500 users50 GB
2,000 users100 GB

The only option for increasing disk space for instances that use an old pricing plan is to switch to a new per-user plan.

Last modified: 08 March 2021