YouTrack InCloud 2017.2 Help

YouTrack InCloud Database Backups

Like the standalone version, YouTrack InCloud uses its own in-process database.

With a hosted instance, you cannot change the database location or restore your instance from a backup file. These operations are performed by the JetBrains YouTrack team. In the unlikely event that you need to restore your database from a backup, contact YouTrack InCloud support.

For each YouTrack InCloud instance, we automatically create and store the following database backups:

TypeQuantityDescription
Daily7Stores a snapshot of the database at the end of the day. When a new backup is created, the backup that is more than one week old is deleted.
Weekly4The daily snapshot that was taken at the end of the calendar week. When a new backup is created at the end of the week, the backup that is more than one month old is deleted.
Monthly12The daily snapshot that was taken on the last day of the calendar month. When a new backup is created on the last day of the month, the backup that is more than one year old is deleted.

Database Export

In addition to an automatic backup, which is configured and maintained by the YouTrack team, you can create a backup copy of your database and download the archive to your local machine. Use this option when you want to import the data to a standalone YouTrack instance or for troubleshooting.

For more information, see Database Export.

Backup Policy for Inactive Instances

When your YouTrack license or subscription expires, your instance is considered inactive. Inactive instances are scheduled for deletion after a predefined period of time. For details, see Instance Cancellation.

When an instance is deleted automatically, we retain a backup copy of the database for up to one month. During this time, we can restore the data to another active instance or send a copy of the latest backup files upon request. After one month, we delete the backup. It is no longer possible to restore the instance using our copy of the database.

Last modified: 14 June 2017