YouTrack InCloud Database Backups
Like the standalone version, YouTrack InCloud uses its own in-process database.
With a hosted instance, you cannot change the database location or restore your instance from a backup file. These operations are performed by the JetBrains YouTrack team. In the unlikely event that you need to restore your database from a backup, contact YouTrack InCloud support.
For each YouTrack InCloud instance, we automatically create and store the following database backups:
In addition to an automatic backup, which is configured and maintained by the YouTrack team, you can create a backup copy of your database and download the archive to your local machine. Use this option when you want to import the data to a standalone YouTrack instance or for troubleshooting.
For more information, see Database Export.
Backup Policy for Inactive Instances
When your YouTrack license or subscription expires, your instance is considered inactive. Inactive instances are scheduled for deletion after a predefined period of time. For details, see Instance Cancellation.
When an instance is deleted automatically, we retain a backup copy of the database for up to one month. During this time, we can restore the data to another active instance or send a copy of the latest backup files upon request. After one month, we delete the backup. It is no longer possible to restore the instance using our copy of the database.