YouTrack InCloud 2018.3 Help

Anonymize User Data

User data anonymization has been implemented to support the right to erasure or 'right to be forgotten' as outlined in the General Data Protection Regulation (GDPR) for data subjects who reside in the European Union. Should a user request that you erase his or her personal data, use this operation as an alternative to deleting the user account.

When you anonymize a user account, the personal data that is associated with the account is sanitized in such a way that is no longer identifiable. The full name, email addresses, logins, login details, profile change history, and IP addresses are replaced replaced with random values.

To anonymize the personal data for a user:

  1. In the Access Management section of the Administration menu, select Users.

  2. Click the name of the user that you want to anonymize in the list.
    • The user profile page opens.

  3. Click the Anonymize button in the header.
    • The Anonymize User dialog opens.

      Anonymize user confirmation dialog

  4. Enter the login of the user to be anonymized in the input field.

  5. Click the Anonymize button.
    • The personal data for the user is replaced with random values.

    • The anonymized profile is shown in a read-only state and cannot be changed.

    • The anonymized user can no longer use this account to log in to YouTrack.

    Anonymized user

Anonymization does not remove the user account from YouTrack. The account remains in the system. Any licenses that have been allocated to the anonymized user are still granted to the account. As a final step, you may want to ban the user account and free up these license allocations or revoke the license directly in the Hub account of the anonymized user. For instructions, see Ban User Accounts.

Last modified: 16 November 2018