YouTrack InCloud 2022.1 Help

Import from Space

The new option to import data from JetBrains Space lets you migrate data from a Space organization, including projects, issues, comments, and users.

Essentially, an import configuration is a graphic UI representation of an import script. A setup wizard navigates you through the import configuration process. If your project has any custom settings, you can use an option to edit the client Space import script in YouTrack itself directly.

Prerequisites

  • Your network allows requests from YouTrack to Space.

  • TThe account you use to connect to Space has access to the Space project you want to import. This is the user account whose private access token is used for authentication.

Import Details

If the Space database contains references to entities that do not exist in YouTrack, they are created. The YouTrack user account you use to run the import should have permissions to create all imported entities. We recommend using an account with a System Admin role or the Low-level Admin Write permission to run the import.

Imported Entities

Here is the list of entities that are imported from Space and their mapping to YouTrack entities:

Entity in Space

Entity in YouTrack

Details

Projects

Projects

Issues

Issues

Issue custom fields and their values

Issue custom fields and their values

Values of issue-typed custom fields

Issue links

YouTrack imports linked issues with the relates to link type.

Comments

Comments

Tags

Tags

YouTrack imports only those tags that the imported issues are tagged with.

Attachments

Attachments

Users

Users

YouTrack imports only those user accounts that are set in any fields in the imported issues.

Teams

User groups

YouTrack imports only those teams that are set as values in team-typed custom fields.

Issue subscribers

Issue watchers

Import Limitations

Here is the list of entities in Space that the default import script doesn't process:

  • Issue history

  • Documents

  • Boards

  • Blog posts

  • Checklists

To import these entities, customize the default import script.

Set up an Import from Space

Before you add a new import configuration, you need to create a personal access token that will grant access to the target project in Space. Then you can use the token for authorization when setting up the import in YouTrack.

Create a Personal Token in Space

To set up an import of items from Space, first, you need to create a personal token for your Space organization.

To create a personal token in Space, follow the instructions in the Space documentation.

The API token in Space

If you're creating a personal token with limited access, enable those permissions that allow read access to the entities you need to import. The list of required permissions may vary depending on the Space setup and on the import script.

Here is the minimal list of permissions required for the import with default settings:

  • View issues

  • View member profiles

  • View languages

  • View participants in issue comment threads

  • View project details

  • View teams

Configure Import from Space in YouTrack

To configure import from Space:

  1. From the Administration menu, select Integrations > Imports.

  2. Click New import to open the setup dialog.

    New import dialog
  3. Select Space.

  4. Configure the import settings:

    Space import settings

    Setting

    Description

    Space URL

    The URL of your Space organization.

    Token

    The personal token you have generated in Space for the user account you use to access the target issues.

    If required by your Space organization, enable the Use SSL key for client authentication option.

    When done, click Next.

  5. Review the settings that you have provided.

    Select the target projects for the import. For details, see Project Mapping.

    Optionally, enable the Continuous import. When enabled, YouTrack will periodically poll the Space project and import updates that were made since the last sync.

    Confirm settings and start import.
  6. When done, click Start import.

    • YouTrack will create a project of the same name as the target project in Space, and import found issues, comments, and users.

      If you have configured a project mapping, YouTrack will create new projects and import data to the existing ones according to the mapping.

    • If the Continuous import option is enabled, YouTrack will periodically check target Space projects for updated and new issues.

    List of configured import projects.

When you have set up an import, it is shown in the imports list. Select the import configuration from the list to view the configuration and import details.

In the details sidebar, YouTrack shows the import status and details on the imported data. Click the Resume button in the toolbar to explicitly start polling for changes and importing updates from the target Space project.

You can also download the import log file to study and investigate when needed.

Project Mapping

On the final step of the import setup, you can select those projects you want to import to YouTrack. You can also choose whether to create a new project for the import or import data into an existing project in YouTrack.

Project Mapping

To configure project mapping:

  1. Locate those Space projects that you want to import.

    Use the filter bar on the right to filter projects by name.

  2. Select the projects that you want to import. Check the box on the top of the list to import all available Space projects.

  3. Select a target YouTrack project for each Space project.

    • When loading the list of Space projects for mapping, YouTrack checks for existing YouTrack projects with corresponding names. If it finds a YouTrack project with the same name as the Space one, YouTrack suggests it as the target project.

    • If there is no existing YouTrack project with the corresponding name, YouTrack suggests creating a new one.

  4. If you want to change a target project, select another option from the corresponding dropdown on the list.

  5. Click Next to start the import.

    • Import starts.

Edit Import Settings

To edit an existing import configuration:

  1. From the Administration menu, select Integrations > Imports.

  2. Select the one you need to edit from the list of configured imports.

    Details sidebar
  3. In the right sidebar, click the Edit in the toolbar.

  4. While in the edit mode, change the import settings, including the connection settings.

    Edit import settings.

    Click the customize the import script link at the bottom of the page to change the script. For details, refer to the Developer Portal.

  5. When ready, click Resume import.

    • Your changes will be applied, and YouTrack will poll the target Space project for the updates.

Delete the Import Configuration

To delete an existing import configuration:

  1. From the Administration menu, select Integrations > Imports.

  2. Select the one you need to delete from the list of configured imports.

    Details sidebar
  3. Click the trash icon in the main toolbar of the page or the Delete button in the details sidebar on the right.

  4. In the shown dialog, confirm the operation by clicking Delete.

    Confirm delete operation
    • The current import settings are removed.

    • Projects, issues, and users that are already imported remain in YouTrack.

Last modified: 17 May 2022