Issue Quick Start Guide
YouTrack makes reporting an issue fast and easy, while providing all the options you need to track your daily activities. This Quick Start Guide shows you how to get started with reporting your first issue.
Report an Issue
The fastest way to report an issue in YouTrack only takes three steps.
To report an issue:
Click the New Issue button in the application header.
Select a project, enter a summary of the issue and an optional short description.
Click the Create button to submit the issue.
The fastest way to report an issue in YouTrack only takes three steps, all of which can be performed without removing your hands from the keyboard.
To report an issue:
Press Alt + Insert (Windows) or Control + N (macOS).
Select a project, enter a summary of the issue and an optional short description.
Press Ctrl + Enter to submit the issue.
Literally, as easy as one, two, three.
Edit an Issue
Maybe that was a bit too quick. The person who is assigned the issue might need a little more information to understand the problem. You can edit the reported issue and provide all the detail they need to get started.
To edit an issue:
Select an issue from the Issues list. Depending on the current configuration for your List Settings, this either opens the issue in single issue view or the quick view panel to the right of the list.
Press F2 to open the issue in edit mode.
To assign the issue to a different project, select another value for the Project field.
Update the issue summary or description.
When you edit the description, you can choose whether to format the text using the toolbar in the Visual editor or use Markdown. To learn more about the available formatting options, see Rich Text Editor.
Assign values to issue fields, such as Type, Priority, or Subsystem. To perform this action, select a value for each field in the fields panel.
To attach an image or a file, just drop it on the page. You can also click the Show more button in the toolbar and choose from one of the available attachment options.
If you know who is the right person to fix the problem, select the user from the Assignee drop-down list.
To edit an issue:
Select an issue from the Issues list. There are two ways to select an issue:
Select the checkbox in the list.
Press the Spacebar on your keyboard.
Press F2 to open the issue in edit mode.
To assign the issue to a different project, select another value for the Project field.
Update the issue summary or description.
When you edit the description, you can choose whether to format the text using the toolbar in the Visual editor or use Markdown. To learn more about the available formatting options, see Rich Text Editor.
Assign values to issue fields, such as Type, Priority, or Subsystem. There are two ways you can do this:
Select a value for each field in the fields panel.
Press Ctrl + Alt + J to open the Apply Command window. Here you can specify values for multiple fields with a single command.
To attach an image or a file, just drop it on the page. You can also click the Show more button in the toolbar and choose from one of the available attachment options.
If you know who is the right person to fix the problem, select the user from the Assignee drop-down list.
That's it! Your issue is one step closer to getting fixed.
There are a few more things you might want to do to make sure the issue is resolved. For more information, have a look at the following topics:
Watch Issues — add the issue to your watch list so you can track its progress.
Notifications — configure your personal notification settings to make sure you're up to date.