YouTrack Standalone 2017.2 Help

Create User Accounts

In YouTrack, user accounts can be created in several ways:

  • A system administrator can create an account manually.

  • A system administrator can invite a person to register.

  • Users can register their own accounts.

  • Users can log in to YouTrack with credentials from a connected service.

The most common way to add new user accounts to Hub is to enable an external authentication module. Authentication modules let users log in to Hub with the credentials that they manage in a third-party application. Each authentication module lets you create Hub accounts automatically for unregistered users who log in with external credentials. You can also add new users to a specific group to automatically grant access to and assign licenses for connected services. For more information, see Auth Modules.

This page describes all of the options you can use to create user accounts in YouTrack.

Create a User Account

To provide access to a single user, create a new user account in YouTrack.

To create a user account manually:

  1. In the Access Management section of the Administration menu, select Users.

  2. Click the Create User button.

  3. In the sidebar, click the Create Users button.

  4. Enter values for the following settings:



    Display Name

    Set the full name of the new user.


    Enter the email address of the new user. The email address must be valid.


    Enter the password for the new user account.


    Confirm the password for the new user account.

    Force Changing Password

    Select this option to force the user to change the password. The user is prompted to change the password upon the next login with these credentials.

  5. Click the Create button.
    • A user account with the specified settings is created.

    • The profile page for the new user opens. Here, you can configure the access rights for the user account.

After you create the account, you need to ensure that the user has access to projects and the set of permissions that they need to work with YouTrack.

  • Select the Groups tab and add the user to one or more groups. For more information, see Add and Remove Members.

  • Select the Access tab and grant the user one or more roles in a group or project. For more information, see Manage User Access.

Invite New Users to Register

One way to create user accounts in YouTrack is to invite new users to register their own accounts.

When you invite users to register, you actually create an account and profile for the new users. The invited users are able to confirm the account and set their own passwords.

The fact that the account has been created lets you, as an administrator, configure access permissions before the invitation is sent.

To invite one or more users to register an account in YouTrack:

  1. In the Access Management section of the Administration menu, select Users.

  2. Click the Create User button.

  3. In the sidebar, click the Invite Users button.

  4. In the Emails input field, enter a list of space-separated email addresses of the users who you want to invite to register accounts in Hub.

  5. Click the Invite button.
    • An invitation is sent to the email address of each user to be invited. The invitation contains a link to the login page where the user can set a password and access Hub.

Allow Users to Register Themselves

To let users register their own accounts in YouTrack, enable registration in the Hub authentication module.

To configure the Hub auth module:

  1. In the Access Management section of the Administration menu, select Auth Modules.

  2. Select the Hub module from the list.

  3. Click the Enable registration button.
    • Users can create their own accounts in YouTrack.

To protect your YouTrack server against bots, you can enable reCAPTCHA on your registration page.

To enable reCAPTCHA on the registration page:

  1. Click the Enable reCAPTCHA button in the Hub authentication module settings.
    • Additional parameters for reCAPTCHA setup are displayed.

  2. Click the link to access the reCAPTCHA key management console.
  3. Register the domains you want to enable for the service. reCAPTCHA is a part of Google services, so you can use your Google account to log in. Read the tips provided on the page before creating keys.

  4. When you have created your set of keys, go back to the Hub auth module and enter your Site key and Secret key in the respective fields in YouTrack.

  5. Save your settings.
    • The reCAPTCHA validation input is enabled for users who register their own accounts in YouTrack.

Enable Log in with Credentials from External Authentication Providers

YouTrack supports authorizing users with accounts from external authentication sources, for example, LDAP or various OpenID providers. To enable users to log in with an account from an external provider, you must enable and configure the corresponding authentication module.

Setup instructions for supported authentication modules are described in the Auth Modules section of the documentation.

Last modified: 7 March 2019