Generate an Issue Template URL
We see you there, face in palm, asking yourself "How could he possibly forget to assign this issue to a product?" We know this because we've experienced this ourselves. The values that we set for specific custom fields are tied to our working assignments and product release cycles. However, users who aren't members of our development team don't recognize the importance of these fields or are not aware of their use, and leave them empty. Wouldn't it be nice if they everyone created issues and provided all of the required information?
If you find yourself in a situation where you would like to provide users with a predefined template for creating issues, you're in luck. At the bottom of the New Issue page is a Generate issue template URL link.
This feature lets you set the custom fields and provide instructions for entering the issue description, then generate a link that stores this information. You can forward this link to a customer or colleague, post it on your website, or simply bookmark it for personal use.
The link opens the New Issue page with values set for all of the custom fields and issue properties that were set at the moment the URL was generated.
To generate an issue template URL:
- Click the Create Issue button.
- Enter a default description.
- Set values for the custom fields that you want to predefine for new issues.
- If desired, set the issue visibility.
- Click Generate issue template URL link.
- The link is replaced with the issue template URL.
Once you have generated the issue template URL, just copy it and share it as you see fit.