YouTrack Standalone 2020.6 Help

Import from Mantis Bug Tracker

Follow the instructions on this page to import issues from the Mantis Bug Tracker (MantisBT) with a Python import script. This procedure requires the following steps:

  1. Set up your local environment.

  2. (Optional) Customize the mapping between the fields in your MantisBT database and the issue attributes in YouTrack.

  3. Import your issues.

Import Details

If the MantisBT database contains references to entities that do not already exist in YouTrack, they are created. The user account that you use to run the import should have permission to create projects, issues, users, and possibly more. We recommend that you use an account with a System Admin role to execute the import script.

New entities are created as follows:




If the project that is referenced in the import source does not already exist, a new project is created.

  • The project name and ID are assigned based on the values from the MantisBT database.

  • The user who executes the import script is set as the project owner.

  • Parent projects and their sub-projects are imported into a single project. The mapping file includes a parameter that lets you reference the parent project in issues that belong to a sub-project.


Several issue attributes like reporterName and Assignee store references to user accounts. The values in the import are checked against existing user accounts by Login. For each new value that does not match the login for an existing user, a new user account is created.

  • YouTrack does not support whitespace characters in logins. Whitespace characters in the mantis_user.user_name are replaced with underscores.

  • All new user accounts are assigned randomly-generated passwords. To log in to YouTrack, imported users must click the Reset password link on the login page and create a new password.

Custom Fields

If the import data contains a field that does not exist in YouTrack, the custom field is created and added to the target project.

  • The field name and type are set according to the definitions in your mapping file.

  • The properties for the custom field are set as follows: autoAttached=true, isPrivate=false, defaultVisibility=false.

Field Values

If the source file contains new values for an existing field, they are added to the current set of values.

Set Up Your Environment

Import to YouTrack is supported by Python import scripts. These scripts are built on top of the YouTrack REST API. You won't actually need to do any programming in Python, but you do need to install Python and the package that contains the import scripts.

To set up your environment:

  1. Download and install Python. The Python Client Library is compatible with Python 2.7+. Python 3 releases are not supported. You can choose whichever installation directory you prefer.

    The latest versions of macOS, CentOS, Red Hat Enterprise Linux (RHEL), and Ubuntu come with Python 2.7 out of the box. If you're working with any of these operating systems, continue with the next step.

  2. Install a Python library for the MySQL database. For example, MySQLdb.

  3. Open the command-line interface that is supported by your operating system.

  4. Verify that your Python installation includes the virtualenv package by running the following command:

    pip install virtualenv

    This ensures that you are able to execute commands in YouTrack import scripts without encountering a Command not found message.

  5. Install the package that contains the import scripts with the following command:

    pip install youtrack-scripts
    • The import scripts are installed in your local environment.

    • The youtrack package that contains the Python client library for the YouTrack REST API is installed automatically as a dependency.

    If you prefer not to install the packages globally, you can install them for your user account only with the command:

    pip install --user youtrack-scripts

Customize the Mapping Definitions

The next step is to map the fields in your MantisBT database to issue attributes in YouTrack. You can use the mantis2youtrack script to generate a sample mapping file.

You only need to customize the mapping file if you have customized the issue attributes in MantisBT. To use the default mapping definitions, skip this procedure and import your data.

To generate a mapping file:

  1. Open the command-line interface that is supported by your operating system.

  2. If necessary, change the current directory to the installation directory for Python. For example (Windows):

    cd C:\Python27

  3. Enter the following command:

    mantis2youtrack -g -m mapping.json
    • The -g option tells the script to generate the mapping file.

    • The -m option overrides the default path and filename for the mapping file. If you don't pass this option, the file is generated in the current directory as mapping.json. If you want to specify another location and/or filename, specify a value for the parameter with the full path of the target directory and/or desired name.

    • If the command is executed successfully, a message with the location of the generated file is printed in the command-line interface.

To customize the mapping definitions:

  1. Open the generated mapping file.

  2. Update the mapping to ensure that all of the data that you want to import from the MantisBT database is mapped to the desired values in YouTrack. If the file contains one or more fields that you don't want to import, you can remove the references from the mapping file. For a description of the default mappings, see Default Mapping.

  3. Check that the value for the charset parameter matches the character encoding for your MantisBT database. MantisBT versions 1.1.0x and later use UTF-8 character encoding.

  4. To determine how sub-projects are handled during import, set the value for the batch_subprojects parameter.

    • If True, a Subproject custom field is added to the target project in YouTrack. The sub-project name is set as the value for this field in issues that belong to sub-projects. For issues in the parent project, the value is set to Undefined.

    • If False, relationships between parent and sub-projects are ignored.

  5. Save your changes and close the mapping file.

Import Your Data

The last step is to run the command that imports your data from MantisBT.

To import your data:

  1. Open the command-line interface that is supported by your operating system.

  2. If necessary, change the current directory to the installation directory for Python. For example (Windows):

    cd C:\Python27

  3. Enter the following command:

    mantis2youtrack -m mapping.json -t token -u login -p password target_url mantis_db_name mantis_db_host mantis_db_port mantis_db_login mantis_db_pass mantis_project mantis_project mantis_project

    Replace the command-line parameters with values as described here:




    Use with the -m option to specify the full path and filename of your custom mapping file. If you don't pass this option, the default mapping file is used instead.


    When used with the -t option, a permanent token that is used to authenticate your administrator account in YouTrack. This is the preferred method of authentication. If you use this option, skip the -u and -p options. To learn how to generate a permanent token, see Create a Permanent Token.

    Alternatively, you can use the -T option and specify the full path and filename for a file that contains a permanent token.


    When used with the -u option, the login for a YouTrack administrator account. You must also specify a value for the -p option.


    When used with the -p option, the password for the YouTrack administrator account.


    The base URL of the target YouTrack server. For YouTrack InCloud instances, your base URL includes the trailing /youtrack. For example:


    The name of the source database for the MantisBT import.


    The URL of the MantisBT source database.


    The port to access the MantisBT source database. If not configured specifically, the default port number is 3306.


    The username to log in to the MantisBT source database.


    The password for the account used to log in to the MantisBT source database.


    The name of the source project to import from MantisBT. To import multiple projects, separate project names with commas.

    • The command executes the Python import script.

    • If successful, the following line is printed in the command-line interface for each issue:

      Issue [ <issue ID> ] imported successfully

  4. Check the project or projects that you imported issues into and verify that the data is presented properly. If you are not satisfied with the results and want to re-import the data:

    • Delete all of the issues that were created during import. If you imported issues into a new project, simply delete the project.

    • Edit your mapping file.

    • Run the import script again.

Default Mapping

The Python Client Library includes a default mapping file for importing issues from MantisBT to YouTrack. The file is saved as in the youtrackutils/mantis subfolder of the repository.

The import script references the default mapping file. If you create a custom mapping file, use the -m option in your import script and specify the full path and filename of your file as described in the previous section.

Resolution and Status

Values for issue Resolution and Status in MantisBT are mapped to values for the State field in YouTrack.


YouTrack State

10 (open)


20 (fixed)


30 (reopened)


40 (unable to reproduce)

"Can't Reproduce"

50 (not fixable)

"Won't fix"

60 (duplicate)


70 (no change required)


80 (suspended)


90 (won't fix)

"Won't fix"


YouTrack State

40 (confirmed)



Values for issue Priority in MantisBT are mapped to values for the Priority field in YouTrack.


YouTrack Priority

10 (none)

"0" (Minor)

20 (low)

"0" (Minor)

30 (normal)

"1" (Normal)

40 (high)

"2" (Major)

50 (urgent)

"3" (Critical)

60 (immediate)

"4" (Show-stopper)

Links between issues in MantisBT are mapped to specific issue link types in YouTrack.


YouTrack Issue Link Type

0 (duplicate of)


1 (related to)


2 (parent of)


Reproducibility and Severity

Issue REPRODUCIBILITY and SEVERITY are imported to YouTrack as new custom fields. These fields use the same names and store multiple enumerated values (enum[*] type).


Reproducibility in YouTrack








"Have not tried"


"Unable to reproduce"




Severity in YouTrack

















Custom Field Types

The definitions for field types in MantisBT are mapped to specific field types in YouTrack.

MantisBT CF_TYPE (numeric)


YouTrack Field Type























Multiselection list








Custom Fields

You can specify additional mappings between issue fields in MantisBT and YouTrack. To define additional mappings, add definitions to the field_names dictionary. The default mapping file contains definitions for the following custom fields:

field_names = { u"severity" : [u"Severity", u"Type"], u"handler" : [u"Assignee"], u"status" : [u"State"], u"resolution" : [u"State"], u"category" : [u"Subsystem"], u"version" : [u"Affected versions"], u"fixed_in_version" : [u"Fix versions"], # DO NOT remove Fix versions form this list, if needed you can add one more field # but DO NOT delete Fix versions u"build" : [u"Fixed in build"], u"os_build" : [u"OS version"], u"subproject" : [u"Subproject"], u"os" : [u"OS"], u"due_date" : [u"Due date"], u"target_version" : [u"Target version"] # it's better to import this fields with version type }

Field Types for Specific Fields

You can also modify the target field types (field types in YouTrack) using the field_types dictionary. For default custom fields in YouTrack, use the default field type definitions.

The following dictionary is defined in the default mapping file:

field_types = { u"Priority" : "enum[1]", u"Type" : "enum[1]", u"State" : "state[1]", u"Fix versions" : "version[*]", u"Affected versions" : "version[*]", u"Assignee" : "user[1]", u"Fixed in build" : "build[1]", u"Subsystem" : "ownedField[1]", u"Subproject" : "ownedField[1]", u"Severity" : "enum[1]", u"Platform" : "string", u"OS" : "string", u"OS version" : "string", u"Reproducibility" : "enum[1]", u"Due date" : "date", u"Target version" : "version[1]" }
Last modified: 1 February 2021