Floating License Server Technical Support
How can we help you? Submit a request below and our support team will get back to you.
How would you define the impact on your business?
Critical: Floating License Server is down, critical functionality is lost, or performance is seriously degraded.
Major/Medium: Floating License Server has an issue that requires a workaround, which hinders productivity or affects a portion of users.
Normal/Minor: Issue is not affecting users’ work, question, feature request, documentation issue, or other non-critical issue.
What operating system does your License Server installation run on?
Which License Server distribution do you have installed?
What version of Java is running on the host machine?
What is your Floating License Server build number?
What is your Floating License Server UID?
Provide more details:
To help us diagnose your issue as quickly as possible, please upload relevant logs or screenshots: