Datalore 2025.6 Help

Issue center

The Issue center provides a centralized place for monitoring and managing issues that take place in published reports.

Unlike notebooks, reports run code “behind the scenes” and hide technical details from viewers, so identifying and fixing issues in reports can be difficult. The Issue center displays errors from all reports in a workspace in one place, where you can search, filter, and resolve them with ease.

The retention period for report issues is 30 days.

Issue status

Status

Description

New

Issues that have not been reviewed or categorized yet.

Known

Issues that have been acknowledged.

Resolved

Issues that have been fixed. If the same issue occurs again, the status will change back to New

Ignored

Issues that have been intentionally dismissed.

View issues

  1. In the sidebar on the Home page, select the workspace where you want to view issues.

  2. In the resource list, select Other Other and switch to the Issues tab.

    It displays the issues in the order they were last seen.

    Issue center tab
  3. To view more details about an issue, select it in the list.

    An issue with expanded details

Search and filter issues

  • To filter issues by text in the error message, use the search field. You can exclude a word by using -.

  • To filter issues by status, click the status field on the right and select the statuses from the dropdown.

Manage issue status

You can change the issue status to make it easier to filter, manage, and fix them.

  1. On the Issues tab, click ••• next to the issue whose status you want to change.

  2. Select the new status from the dropdown:

    • Resolve: Mark the current issue as Resolved. The status will change to New if the same error occurs in the report again.

    • Acknowledge: Mark the issue as Known.

    • Ignore: Mark the issue as Ignored. If the issue occurs again, it will be stored, but it will increase the count value.

    • Reopen: Change the issue status back to New.

Clear issue traceback or delete an issue

  • To delete issue details and traceback, click ••• next to the issue, select Clear traceback, and follow the prompts.

  • To delete an issue, click ••• next to the issue, select Delete, and follow the prompts.

Configure the Issue center

In Datalore On-Premises, the Issue center is enabled by default with the issue retention period of 30 days.

You can configure whether the Issue center is enabled and set the issue retention period using the Issue center configuration parameters.

    17 November 2025