Activating a license

To obtain a license from License Vault, users have to log in through JetBrains Hub, which should be configured by the License Vault administrator.

The following is required to successfully obtain a license:

  • An internet connection.

    The connection is required both to log in and to work with the license issued by License Vault.

  • An up-to-date version of the JetBrains product they want to activate.

  • Their credentials for the authentication provider set up in JetBrains Hub.

Authorize and obtain a license

  1. Open your IDE instance with 2021.1 version or later.

    • If you see the License Activation wizard, open the tab of desired license and choose License server.

    • If you already have access to the IDE Interface, go to Help | Register | Add New License | License server.

    License Activation wizard
  2. Paste the License Vault URL to the Server address field.

    • (Optional) Click Test Connection to check if the License Vault is available.

      Test Connection to License Vault
    • Click Activate to proceed to the authorization.

  3. Go to the Authorize link from the warning message. Your browser should automatically open the Authorization tab.

    Click Authorize
  4. In the browser tab that opens choose the internal Authorization provider and log in with your credentials.

    If only a single Auth Module is configured, you will be automatically redirected to the login page. If several Auth Modules are configured, click on the desired authentication provider icon to continue logging in.

  5. After you receive a message about successful authorization, return to the IDE and click Activate to receive a license.

    Click Activate
  6. Check the license appears on the screen and click Continue.

    Obtained license

Possible issues

There are several issues that can happen with the obtaining a license from the end-user’s side. You may not obtain a license and receive an error message similar to one of the following:

  • No matching licenses left on the server – means there are no available licenses of the product you try to use on your License Vault instance. For example, you try to obtain the IntelliJ IDEA license, but there’s no free IntelliJ IDEA licenses in the license pool on the License Vault.

  • You are not allowed to use this product – means you haven’t obtained a license due to Access rules: an administrator of your License Vault instance has restricted your access to the IDE. Contact your License Vault administrator to clarify the reasons.

  • Please activate a product some minutes later – it may have been caused by license termination from License Vault dashboard. You may have terminated your session on the My Licenses page at your License Vault account. Try to perform the authorization procedure once again after a couple of minutes.

Last modified: 17 November 2022