License Server Help


Before you proceed to install License Server, please

Check your hardware, software and network

  1. Since License Server is an on-premises application, it requires a server with the following parameters:

    • Have 4 GB of RAM or more

    • Run one of the following 64-bit operating systems:

      • Windows Vista or later
      • Mac OS X 10.7 or later
      • Linux (based on our knowledge, any 64-bit distribution should do)
  2. License Server requires Java runtime to be installed. If there is no Java Runtime on the current machine, please install JRE 1.8 or JDK 1.8.

  3. Your fully qualified hostname should be resolvable to your IP address. To verify:

    • On Linux or Mac OS, run: ping $(hostname -f)
    • On Windows:
      • Run ipconfig /all
      • Ping obtained host name using ping <host name>
  4. License Server works best with a modern web browser. Internet Explorer 10+ as well as recent versions of Firefox, Chrome and Opera are all supported.

  5. License Server has following network accessibility requirements to issue licenses to users:

    • Resources available at should be accessible from License Server network.

    • Resources available at should be accessible from License Server network.

    • /license-server-web-page/check-connection checks the connectivity and shows if our resources are available from your server.

    • License Server software should be allowed to establish connection to mentioned resources.

    • Product being registered with a License Server should have access to License Server network.

    • Traffic between the License Server and JetBrains should be passed as is including original certificate data for HTTPS connections.

  6. License server installer should be launched under a user with Administrator permissions.

Last modified: 19 December 2017