Space On-Premises Help

Administration of Space On-Premises

There are several administration activities specific only to Space On-Premises:

  1. Uploading a Space product license.

  2. Enabling push notification for mobile clients.

Otherwise, in terms of administration, Space On-Premises is no different from its cloud version – refer to for basic administration instructions.

Activate your Space On-Premises instance

  1. In a browser, open your clean Space On-Premises installation. In case of a Docker Compose installation, the default URL is

  2. Under the License field, click the link to log in to your JetBrains Account.

  3. On your account page, copy the license string and return back to Space.

  4. Paste the string to the License field.

  5. Fill other fields if required and click Get started.

Enable push notifications for mobile clients

Space provides mobile clients for iOS and Android. To send push notifications to mobile clients, your Space On-Premises instance must use a proxy server from JetBrains. The proxy server delivers the notifications to end users through the corresponding Apple and Google services.

To enable the proxy server for push notifications

  1. Make sure your Space instance has access to

  2. On the main menu, click administration.png Administration and choose Notifications Proxy.

  3. Choose JetBrains Proxy and click Save.

Usage statistics

You may be required to provide you Space organization usage statistics when renewing or upgrading your subscription plan.

The process involves two steps: obtaining the usage statistics file from your Space instance and uploading it to your JetBrains Account.

Please download and submit the usage statistics file on the same day prior to updating your subscription plan. Outdated statistics may be rejected.

Step 1. Download usage statistics from Space

  1. On the main menu, choose administration.png Administration (expand the menu, if you don't see this item).

  2. On the Administration sidebar, choose Billing & Plans.

  3. On the Billing & Plans page, click the License usage button:

  4. Save the .txt file in a secure place where you can easily locate it.

Step 2. Upload usage statistics to your JetBrains Account

  1. Navigate to the statistics upload page of your JetBrains Space Account. Make sure you sign in to your JetBrains Space Account with the username/email you used to register your Space On-Premises instance.

  2. On the statistics upload page, click the Upload button to select and upload the usage statistics file obtained from your Space instance.

Last modified: 17 February 2023