JetBrains Space Help

Space for iOS and Android

Space mobile app lets you collaborate with your collegues, get push notifications, and stay updated on your company events even when you are on the go. Space mobile app is avalable for iOS and Android.

Here is what you can do from your mobile device with the Space app installed:

  • Use the full functonality of Chats:

    • Participate in group or private chats.

    • Get blog post updates; read blog posts and comment on them.

    • Get notifications about absences, reviews, issues, etc.

    • If your are a team lead/manager, approve absences.

  • Search and view profiles:

    • Use the full search to find your colleagues by their name, phone number, car registration number, or any other unique personal records.

    • Open profiles to see a person's full contact information, location, positions, absences, and meetings.

    • Same as with the web version, start a chat or email your colleague directly from their profile.

  • Plan your daily activities with the To-do list.

To install the iOS app:

  1. Download the JetBrains Space app from the AppStore to your iOS device.

    app-store-button.png

  2. On your laptop or PC (web instance), navigate to My profile → Space Client Apps.

  3. In the iOS section, click Authorize with QR code.

  4. Using your phone camera (or a QR code scanner) scan the displayed QR code to log in to your Space app.

    You can log in manually as well, by entering your credentials.

To install the Android app:

  1. Download the JetBrains Space app from the Play Store to your Android device.

    google-play-button.png

  2. On your laptop or PC (web instance), navigate to My profile → Space Client Apps.

  3. In the Android section, click Authorize with QR code.

  4. Using your phone camera (or a QR code scanner) scan the displayed QR code to log in to your Space app.

    You can log in manually as well, by entering your credentials.

Why am I not getting push notifications?

Here is what you can do if you are not receiving push notifications on your mobile device.

  • Make sure you have notifications enabled and allowed on your device.

    • iOS: Navigate to Settings → Space → Notifications → Allow notifications.

    • Android: Navigate to Settings → Apps → Space → Show notifications.

  • If you are missing notifications on a specific channel, make sure they are enabled for that channel:

    1. In your browser, go to Chats and open the channel.

    2. Check if:

      • you're subscribed to this channel

      • Send push notifications is checked

      • desired option selected (either All messages or Just mentions)

    chatNotificationPreferences.png
  • If the problem persists, delete and reinstall the Space app on your mobile device.

Last modified: 30 November 2020