JetBrains Space Help

Upgrade or Downgrade User Accounts

Organization participants are initially registered either as Members. Collaborators or Guests.

Collaborators and Guests (external users) have access restrictions that cannot be lifted — the External User role cannot be modified, and these users can't be assigned additional roles.

If you want to provide less restricted organization-wide access to a pearson initially registered as an External User, you can convert their account to Member. Conversion works both ways — you can downgrade Members to Collaborators or Guests, upgrade Guests to Collaborators or Members and vice versa.

To convert a user account:

  1. Open the person's profile (press Control+K to find it).

  2. On the profile sidebar, choose Profile Settings.

  3. Scroll down the page.

  4. Choose the account type you want to convert the user to and press Convert:

  5. Confirm you choice and click Save.

    The account will be converted and associated permissions adjusted accordingly.

Last modified: 04 October 2023