YouTrack Cloud 2024.2 Help

Database Export

Like the self-hosted version, YouTrack Cloud uses its own in-process database.

On a hosted instance, you cannot configure the database location or restore your instance from a backup file. These operations are managed by the YouTrack support team.

However, you can create a backup of your database and export it (download the backup file) to your local machine in case you want to use the same data in aYouTrack CloudYouTrack installation or for troubleshooting purposes. Each backup file contains a snapshot of your database including all the attachments that are stored in your instance at the time the file was created.

Export the Database

To access your database management settings, open the Administration menu and select Server Settings > Database Export.

YouTrack Cloud only stores a single backup file on the server. The YouTrack support team maintains a separate collection of backup copies for each instance. For more information, see YouTrack Cloud Database Backups.

The first time you access this page, all you see is the option to create the export file. Click the Create export file button to create a backup copy of your current database on the server.

export YouTrack Cloud database

Once you have created the export file, the page displays the date when the backup file was created and the size of the archive package.

download export file

The following controls are available:




Downloads a copy of the archive package to your local directory. Once you click this button to

Update export file

Updates the contents of the backup file on the server. Use this option when you want to create a backup copy of your current database.

To cancel the update of the export file, click the Stop button.

Use Cases for Database Export

In general, you don't need to worry about backing up your YouTrack Cloud instance. The YouTrack support team stores a robust collection of backup files that can be used to restore your instance.

However, you may find that you need to export a copy of your database in the following situations:

Use Case


Your security plan requires that you store local copies of your data.

In this case, you should take extra steps to ensure the security of your data.

YouTrack stores passwords in the database as salted hashes. Each user's password is hashed with a different, randomized salt. The salted passwords are hashed using the SHA-256 cryptographic hash function.

When you export a copy of your YouTrack database, the data (excluding passwords) is decrypted on the fly. If you export and store backup copies of your database, we recommend that you apply filesystem-level or full disc encryption to the machine that you use to store the data.

You want to migrate your database from YouTrack Cloud to an on-premise installation.

The database that is used for YouTrack Cloud is compatible with a YouTrack Server installation. You can run YouTrack Server using a copy of the database from your YouTrack Cloud instance.

In this case, follow the instructions provided for an Cloud to Server migration.

To perform this operation successfully, the version of the backup file should be the same or earlier than the version of YouTrack to which you restore the YouTrack Cloud database.

Last modified: 11 June 2024