Notifications
The settings on the Notifications tab of the Global Settings page let you configure how users are notified about changes applied to issues and articles in YouTrack.
Email Server Settings
In YouTrack Cloud, email notifications are enabled and configured by default. This section of the settings page lets you view the configuration used to send email notifications to users.
To disable sending email notifications from your YouTrack server, deselect the Enable checkbox.
Setting | Description |
---|---|
Email notifications | This control enables or disables email notifications in YouTrack. |
Configuration | Determines whether your YouTrack Cloud instance is connected to an email service that is hosted by JetBrains or an external email server. The following options are available:
|
Server address | The server address of your mail server. |
Server port | The connection port for the mail server. |
Mail protocol | The protocol that is used by your mail server. |
Connect anonymously | When enabled, YouTrack connects to your mail service without sending a username and password. Use when your mail service does not require authentication. When this option is enabled, the input fields for SMTP username and SMTP password are disabled. Values that are stored in these settings are ignored. |
Username | The username of the account that is used to access the mail server. |
Password | The password for the account that is used to access the mail server. |
SSL key | This list lets you select an SSL key that contains a trusted certificate and its public and private key pairs. The key identifies YouTrack as a client when it tries to connect to your mail server. |
From address | The default address for sending email notifications from YouTrack. This sets the value for the This setting is only available when your YouTrack Cloud instance is connected to a custom mail server. For more information, see From and Reply-to Addresses. |
Sender name | The name that is shown in email client apps as the sender for email notifications that are generated for your YouTrack instance. Use this setting to override the sender name that is used at the global level. This setting is only available when your YouTrack Cloud instance uses the default connection for email notifications. |
Reply-to address | An optional address to which email replies are sent. This sets the value for the |
Send test message | This control lets you test the connection to your mail server by sending a test message to a specific email address. |
Jabber Service Settings
In YouTrack Cloud, notifications over Jabber are enabled and configured by default. This section of the settings page lets you view the configuration used to send messages over Jabber and the system account from which notifications are sent to users.
You also have the option to overwrite these settings completely and connect YouTrack to your own Jabber service. For detailed instructions, see Enable Notifications over Jabber.
To disable sending notifications over Jabber, deselect the Enable check box.
Setting | Description |
---|---|
Jabber notifications | This control enables or disables Jabber notifications in YouTrack. |
Configuration | Determines whether your YouTrack Cloud instance is connected to a Jabber service that is hosted by JetBrains or an external Jabber service. The following options are available:
|
Server address | The server address of your Jabber service. |
Server port | The connection port for the Jabber service. |
Service name | The name of your Jabber service. Use when the service name and address (hostname) are not the same. This setting is commonly required for |
Username | The username of the account that is used to access the Jabber service. Use the format |
Password | The password for the account that is used to access the Jabber service. |
SSL key | This list lets you select an SSL keystore that contains a trusted certificate and its public and private key pairs. The keystore identifies YouTrack as a client when it tries to connect to the Jabber service. |
Use legacy SSL | This option disables the certificate validity check for the SSL connection. Recommended only when you are using |
Send test message | This control lets you test the connection to your Jabber service by sending a test message to a specific Jabber account. |
Notification Templates
This link opens a page that lets you customize the email and Jabber notifications that are sent by YouTrack. For more information, see Notification Templates.