Every YouTrack license that covers version 2023.1 or later supports helpdesk projects. To start using YouTrack Helpdesk and its features, create your first helpdesk project.
All YouTrack licenses support unlimited number of reporters in helpdesk projects. For details about reporters, see Reporters.
Free license allows you to have up to 3 agent users free of charge. For details about agents, see Agents.
Last modified: 24 April 2023