YouTrack InCloud Terms of Service

LAST UPDATED: 18TH JULY 2017

IMPORTANT! READ CAREFULLY:
This Subscription Agreement for JetBrains YouTrack InCloud (this "Agreement") contains the terms and conditions that govern your access to and use of the Service and Software (as defined below) and is an agreement between JetBrains and you or the legal entity you represent ("Subscriber" as defined below). You represent to JetBrains that you are lawfully able to enter into contracts and are at least 13 years old (i.e., you are not a minor). If you are entering into this Agreement for an entity, such as the company you work for, you represent to JetBrains that you have legal authority to bind that entity. Please see the "Definitions" section for definitions of certain capitalized terms used in this Agreement.

IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU CANNOT USE JETBRAINS' SERVICE AND SOFTWARE. The Service and Software are not intended for use by children under 13. IF YOU ARE UNDER 13 YEARS OLD, PLEASE DO NOT USE THE SERVICE AND SOFTWARE IN ANY WAY.

1. DEFINITIONS

"Documentation" means the online documentation for the Service accessible on the JetBrains Site, as updated from time to time.

"Free Users" means Users who are using the Service for free in accordance with the Subscription Plan presented on the JetBrains Site as free.

"Hosting System" means any server, real or virtual, network, internet connection, infrastructure, hardware and applications used by JetBrains to host the Software.

"JetBrains" means JetBrains s.r.o. having its principal place of business at Na hřebenech II 1718/10, Prague, 14000, Czech Republic, ID.No: 265 02 275, entered into the Commercial Register of the Municipal Court in Prague, section C, file 86211.

"JetBrains Site" means web sites operated by JetBrains, in particular, but not limited to, www.jetbrains.com and http://confluence.jetbrains.net.

"Service" means access to the Software hosted by JetBrains on Hosting System and provided to Subscriber by JetBrains via the Internet. For the avoidance of doubt, the Service is not produced to the specifications of Subscriber nor customized through modification or personalisation, and is intended for mass use.

"Software" means the software program YouTrack InCloud, including downloadable parts of YouTrack provided by JetBrains in binary form.

"Subscriber" means the individual, company or other legal entity specified in the Subscription Confirmation, exercising rights under, and complying with all of the terms of this Agreement. Subscriber includes any entity which directly or indirectly controls, is controlled by, or is under common control with Subscriber. For the purposes of this definition, "Control" means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

"Subscriber's Data" means all electronic data or information submitted by Subscriber via the Service and stored by JetBrains on Hosting System.

"Subscription Confirmation" means an email message sent by JetBrains to Subscriber to confirm Subscriber's right to use the Service.

"Subscription Plan" means a set of certain parameters of the Service published on the JetBrains Site specifying the extent of the Service available to Subscriber, including, but not limited to, the number of Users and Subscriber's Data storage limits.

"URL" means a unique URL to the JetBrains Site that allows Subscriber to use the Service.

"Users" means individuals who are authorized by Subscriber to use the Service and who have been granted by Subscriber certain permissions for accessing the Service.

2. SUBSCRIBERS' RESPONSIBILITIES

(a) Subscriber agrees to:

(i) register on the JetBrains Site for using the Service. Subscriber shall provide JetBrains with a name for Subscriber's identification, a valid email address and other information required by the registration form on the JetBrains Site to enable JetBrains to create Subscriber's URL;

(ii) obtain Internet connection, any equipment necessary for Internet connection, and any third-party software necessary for using the Service, including, but not limited to, browser software that supports a data security protocol compatible with the protocol used by JetBrains, and;

(iii) use the Service in compliance with the Documentation and the Subscription Plan obtained. If the Subscription Plan obtained by Subscriber does not meet Subscriber's needs, Subscriber may switch to an alternative Subscription Plan as set forth in Section 4 of this Agreement. Any newly obtained Subscription Plan shall replace the previous Subscription Plan.

(b) Subscriber shall not, and will make sure that Users do not:

(i) modify, alter, tamper with, repair, or otherwise create derivative works of the Service or associated Software (except to the extent the Software or any or its parts are provided to Subscriber under a separate license that expressly permits the creation of derivative works);

(ii) reverse engineer, disassemble, or decompile the Service or apply any other process or procedure to derive the source code of the Service or associated Software;

(iii) use the Service in a way intended to avoid incurring fees or exceeding Subscription Plan limits;

(iv) use the Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy or copyrights, or;

(v) attempt to gain unauthorized access to the Service or to Hosting System; or

(vi) provide access to the Service or right to use the Service to a third party.

(c) Subscriber shall be responsible for:

(i) User's compliance with this Agreement. If Subscriber becomes aware of any violation of Subscriber's obligations under this Agreement by a User, Subscriber shall immediately terminate such User's rights to use the Service;

(ii) the legality of Subscriber's Data and of the means by which Subscriber acquired Subscriber's Data. If Subscriber becomes aware of any Subscriber's Data violating this Agreement or any third-party rights, Subscriber shall immediately remove such Subscriber's Data from the Service;

(iii) compliance with applicable laws and government regulations;

(iv) configuring and using the Service, and;

(v) the confidentiality and use of Subscriber's URL, any Subscriber's Data, passwords and user names by Users;

(vi) Subscriber's Data backup.

3. JETBRAINS' RESPONSIBILITIES

(a) If Subscriber has subscribed for using the Service on the JetBrains Site, JetBrains will provide Subscriber with a URL and other details required for using the Service.

(b) JetBrains shall provide the Service to Subscriber during the Service subscription term specified in the Subscription Confirmation and to the extent permitted by the Subscription Plan obtained by Subscriber.

(c) JetBrains will use commercially reasonable efforts to make the Service available to Subscriber 24 hours a day, 7 days a week, except for:

(i) planned downtime;

(ii) Hosting System failures, including Internet software provider failures or delays, or;

(iii) any unavailability caused by circumstances beyond JetBrains' reasonable control (force majeure).

4. SUBSCRIPTIONS FOR USING THE SERVICE

Subscription for using the Service in accordance with the obtained Subscription Plan shall be the period of one (1) month or one (1) year as chosen by Subscriber when subscribing for using the Service on the JetBrains Site. The Service subscription term shall commence on the subscription start date and continue for the subscription term specified in the Subscription Confirmation. Except as otherwise specified in the Subscription Confirmation, Service subscription shall automatically prolong for an additional period equal to the current Service subscription term, unless either party gives the other notice of non-renewal at least 30 days before expiration of the current subscription term.

5. FREE TRIAL

(a) Subject to the terms of this Agreement, Subscriber is granted the right to use the Service for evaluation purposes free of charge for a period of thirty (30) days from the date of registration on the JetBrains Site, unless otherwise specified by JetBrains in the trial Subscription Confirmation ("Trial Period"). JetBrains will make the Service available to Subscriber on a trial basis until the earlier of:

(i) expiration of the Trial Period, or;

(ii) Subscriber obtaining any of the available Subscription Plans.

(b) Subscriber's use of the Service during the Trial Period shall be limited to the internal evaluation of the Software for the sole purpose of determining whether the Service meets Subscriber's requirements and whether Subscriber desires to continue using the Service.

(c) JETBRAINS DOES NOT WARRANT THAT ANY SUBSCRIBER'S DATA ENTERED BY SUBSCRIBER DURING THE TRIAL PERIOD AND ANY CUSTOMIZATIONS MADE TO THE SERVICE BY OR FOR SUBSCRIBER DURING THE FREE TRIAL WILL BE STORED OR AVAILABLE UPON EXPIRATION OF THE TRIAL PERIOD, UNLESS SUBSCRIBER OBTAINS AN APPROPRIATE SUBSCRIPTION PLAN TO CONTINUE USING THE SERVICE. Subscriber is responsible for taking measures to prevent loss or damage of Subscriber's Data upon expiration of the Trial Period.

6. FEES AND PAYMENTS

(a) Fees for using the Service shall be as set forth on the JetBrains Site. If applicable to the Subscription Plan obtained by Subscriber, JetBrains will charge Subscriber for using the Service on the basis of monthly or yearly subscriptions for using the Service and pursuant to payment terms published on the JetBrains Site. All amounts payable to JetBrains will be paid by Subscriber without setoff or counterclaim, and without any deduction or withholding. Any levies, duties and/or taxes imposed by Subscriber's jurisdiction (including, but not limited to, value added tax, sales tax and withholding tax) shall be borne solely by Subscriber. Subscriber may not deduct any amounts from fees payable to JetBrains, unless otherwise specified by JetBrains. JetBrains may charge Subscriber interest at a rate of 1.5% per month (or the highest rate permitted by law, if less) on all late payments.

(b) To ensure uninterrupted availability of the Service, Subscriber shall pay the applicable Service subscription fee by the due date set forth by JetBrains in purchase documents or any payment reminders. If Subscriber does not pay the applicable subscription fee by the due date, JetBrains will have the right to:

(i) switch the availability of the Service to Subscriber and Users to "read only" mode upon the expiration of two (2) calendar weeks following the payment due date;

(ii) suspend or terminate the Service in accordance with Sections 11 and 12 of this Agreement.

(c) Subscriber will reimburse JetBrains for any additional costs incurred by JetBrains to collect any late payment for Subscriber's use of the Service and resulting from Subscriber's breach of this Section 6.

7. OWNERSHIP

(a) JetBrains retains ownership of all proprietary rights to the Service and the Software associated or displayed with the Service, and to all related trade names, trademarks and service marks. Subscriber's rights acquired in relation to the Service are limited to those necessary to enable Subscriber and its Users to effectively use the Service. All other rights remain reserved to JetBrains.

(b) JetBrains does not acquire any rights to Subscriber's Data transmitted, collected or created by Subscriber via the Service. Subscriber retains ownership of all proprietary rights to Subscriber's Data.

(c) Subscriber grants JetBrains a royalty-free, worldwide, irrevocable, sub-licensable, transferable, perpetual license to use and incorporate into the Service any suggestions, enhancement requests, recommendations or other feedback provided by Subscriber and its Users with regards to the the Service or the Software.

8. INDEMNIFICATION

(a) Subscriber will defend, indemnify, and hold harmless JetBrains, its affiliates, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to any third-party claim concerning:

(i) Subscriber's or any User's use of the Service (including any activities under Subscriber's URL and use by Subscriber's employees and personnel);

(ii) breach of this Agreement or violation of applicable law by Subscriber or any User;

(iii) Subscriber's Data or the combination of Subscriber's Data with other applications, content or processes, including any claim involving alleged infringement or misappropriation of third-party rights by Subscriber's Data or by use, development, design, production, advertising or marketing of Subscriber's Data; or

(iv) a dispute between Subscriber and any User.

(b) JetBrains will promptly notify Subscriber of any claim subject to the previous section above, but JetBrains' failure to promptly notify Subscriber will only affect Subscriber's obligations to the extent that JetBrains' failure prejudices Subscriber's ability to defend the claim. Subscriber may:

(i) use counsel of Subscriber's own choosing (subject to JetBrains' written consent) to defend against any claim; and

(ii) settle the claim as Subscriber deems appropriate, provided that Subscriber obtains prior written consent from JetBrains before entering into any settlement. JetBrains may also assume control of the defense and settlement of the claim at any time.

9. DISCLAIMER

THE SERVICE AND THE ASSOCIATED SOFTWARE ARE PROVIDED "AS IS." JETBRAINS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE SERVICE AND/OR SOFTWARE, INCLUDING ANY WARRANTY THAT THE SERVICE AND/OR SOFTWARE WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING SUBSCRIBER'S DATA, WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, JETBRAINS DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE.

10. LIMITATIONS OF LIABILITY

(a) JETBRAINS WILL NOT BE LIABLE TO SUBSCRIBER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR DATA), EVEN IF JETBRAINS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, JETBRAINS WILL NOT BE RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH:

(i) SUBSCRIBER'S INABILITY TO USE THE SERVICE AND/OR SOFTWARE, INCLUDING AS A RESULT OF ANY TERMINATION OR SUSPENSION OF THIS AGREEMENT OR SUBSCRIBER'S USE OF THE SERVICE AND/OR SOFTWARE;

(ii) JETBRAINS' DISCONTINUATION OF PROVIDING THE SERVICE AND/OR SOFTWARE;

(iii) ANY UNANTICIPATED OR UNSCHEDULED DOWNTIME OF ALL OR A PORTION OF THE SERVICE AND/OR SOFTWARE FOR ANY REASON, INCLUDING AS A RESULT OF POWER OUTAGES, SYSTEM FAILURES OR OTHER INTERRUPTIONS;

(iv) THE COST OF PROCUREMENT OF A SUBSTITUTE SERVICE OR SOFTWARE;

(v) ANY INVESTMENTS, EXPENDITURES, OR COMMITMENTS BY SUBSCRIBER IN CONNECTION WITH THIS AGREEMENT OR SUBSCRIBER'S USE OF OR ACCESS TO THE SERVICE AND/OR SOFTWARE; OR

(vi) ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR THE DELETION, DESTRUCTION, DAMAGE, LOSS OR FAILURE TO STORE ANY OF SUBSCRIBER'S DATA.

(b) IN ANY CASE, JETBRAINS' AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT THAT SUBSCRIBER ACTUALLY PAID TO JETBRAINS UNDER THIS AGREEMENT FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE CLAIM. THIS LIMITATION WILL APPLY EVEN IF JETBRAINS HAVE BEEN ADVISED OF THE POSSIBILITY OF LIABILITY EXCEEDING SUCH AMOUNT AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

(c) JetBrains will not be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond JetBrains' reasonable control, including, but not limited to, acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications, or other utility failures, earthquakes, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

11. TEMPORARY SUSPENSION

JetBrains may suspend Subscriber's right to use the Service or any portion of the Service immediately upon a notice to Subscriber if JetBrains determines that:

(i) Subscriber's or User's use of the Service may adversely impact or poses security or legal risks to JetBrains, the Service, Hosting System, or any third party;

(ii) Subscriber does not comply with payment obligations under Section 6 of this Agreement; or

(iii) Subscriber has ceased to operate in the ordinary course of business, made an assignment for the benefit of creditors or similar disposition of Subscriber's assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.

12. TERM AND TERMINATION

(a) This Agreement takes effect when Subscriber clicks an "I Accept" button or check box presented with these terms and shall continue until terminated by either party as provided herein.

(b) Either party may terminate this Agreement for cause:

(i) upon 30 days written notice to the other party of a material breach if such breach remains uncured at the expiration of such period, or

(ii) if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.

(c) Upon termination of this Agreement for cause by Subscriber, JetBrains shall refund to Subscriber any prepaid fees covering the Service subscription term remaining after the Agreement termination date. Upon any termination for cause by JetBrains, Subscriber shall pay any unpaid fees covering the remainder of the Service subscription term after the Agreement termination date.

(d) JetBrains may terminate this Agreement immediately upon notice to Subscriber if JetBrains decides to cease providing the Service due to any business, economical, legal or regulatory reason.

(e) JetBrains will store Subscriber's Data and make it available to Subscriber for export after the Agreement termination date according to the following schedule:

(i) Subscriber's Data of Trial Period Users will be deleted one month and two weeks after the expiration of the Subscription Plan.

(ii) Subscriber's Data of Free Users will be deleted 6 months and two weeks after the last interaction of the User with the Service.

(iii) Subscriber's Data of Users with a paid Subscription Plan will be deleted 6 months and two weeks after the expiration of the Subscription Plan.

Upon expiration of the periods of time outlined above, JetBrains will have no obligation to store or make available to Subscriber any of Subscriber's Data and, unless legally prohibited, will have the right to remove Subscriber's Data from Hosting System. JetBrains will notify Subscriber about the planned deletion of Subscriber's Data in advance. JetBrains will exercise commercially reasonable efforts to keep a backup of the deleted Subscriber's Data for one month from deletion unless Subscriber instructs JetBrains to delete the backup of Subscriber's Data along with Subscriber's Data. After this time, it will not be possible to restore the deleted Subscriber's Data anymore.

(f) Subscriber can request manual deletion of Subscriber's Data currently stored with JetBrains through filling out the relevant request form on the JetBrains Site. JetBrains will use commercially reasonable efforts to keep an automatic backup of Subscriber's Data deleted in this manner for 1 month after deletion, unless Subscriber instructs JetBrains to delete the backup of Subscriber's Data along with Subscriber's Data.

13. NOTICES

(a) JetBrains may provide any notice to Subscriber under this Agreement by posting a notice on the JetBrains Site or sending a message to Subscriber's email address. Notices that JetBrains provides by posting on the JetBrains Site will be effective upon posting and notices JetBrains provides by email will be effective when JetBrains sends the email message. It is Subscriber's responsibility to keep Subscriber's email address current.

(b) To give JetBrains any notice under this Agreement, Subscriber shall contact JetBrains by fax at +420 241 722 540, by email at sales@jetbrains.com, or by personal delivery, overnight courier or registered or certified mail to JetBrains as specified in this Agreement. JetBrains may update the facsimile number, address or email for notices to JetBrains by posting a notice on the JetBrains Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent. Notices provided by email will be effective on the next business day after they are sent.

14. CLOSING PROVISIONS

(a) Subscriber agrees to be identified as a customer of JetBrains and that JetBrains may refer to Subscriber by name, trade name and trademark, if applicable, and may briefly describe Subscriber's business in JetBrains marketing materials, on the JetBrains Site, in public or legal documents. Subscriber hereby grants JetBrains a worldwide, non-exclusive, royalty-free license to use Subscriber's name and any of Subscriber's trade names and trademarks solely pursuant to this marketing section.

(b) This Agreement is governed by the laws of the Czech Republic. All disputes arising from the present Agreement and/or in connection with it shall be finally brought to and decided by any relevant competent common court in the Czech Republic. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

(c) JetBrains may modify this Agreement at any time by posting a revised version of the Agreement on the JetBrains Site. The modified terms will become effective upon posting of a revised version of the Agreement on the JetBrains Site. By continuing to use the Service after the effective date of any modification to this Agreement, Subscriber agrees to be bound by the modified terms. It is Subscriber's responsibility to check the JetBrains Site regularly for modifications to this Agreement.

(d) The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.

(e) Sections 6, 8, 9, 10, 12 (c), 12(d), 14(a), 14(b), and 14(c) shall survive any termination or expiration of this Agreement.

(f) There are no third-party beneficiaries to this Agreement.

(g) If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in effect.

(h) Children and minors. If you are under 18 years old, then by entering into this Agreement you explicitly stipulate, that (i) you have legal capacity to conclude this Agreement or that you have valid consent from a parent or legal guardian to do so and (ii) you understand the JetBrains Privacy Policy available at https://www.jetbrains.com/company/privacy.html. You may not enter into this Agreement if you are under 13 years old. IF YOU DO NOT UNDERSTAND THIS SECTION, DO NOT UNDERSTAND THE JETBRAINS PRIVACY POLICY OR DO NOT KNOW WHETHER YOU HAVE THE LEGAL CAPACITY TO ACCEPT THESE TERMS, PLEASE ASK YOU PARENT OR LEGAL GUARDIAN FOR HELP.


For exceptions or modifications to this Agreement, please contact Licensor at:

Address: Na hrebenech II 1718/10, Prague, 14000, Czech Republic
Fax: +420 2 4172 2540
E-mail: sales@jetbrains.com