YouTrack Now With Workflow Constructor

YouTrack 2021.4 comes with Workflow Constructor, a drag-and-drop visual editor that lets you create workflows without writing a single line of code. We’ve also introduced a workflow debugger, new access and user management options, new embeddable content sources, and many more improvements and updates.

Workflow Constructor

Workflow Constructor

Workflows are sets of rules that allow YouTrack to automatically update tasks based on conditions that you specify. Workflows can automate routine tasks, like assigning a new support request to the most available engineer and escalating it if it hasn’t been answered within a certain amount of time, or sending an alert to a project manager if a team member has been working too many hours.

Previously, you had to write workflows in JavaScript. Now you can create workflows in a visual editor without having to write any code. This makes YouTrack’s most powerful automation feature accessible to our growing audience of non-technical users, who can now create their own workflows without the need for technical knowledge or assistance from programmers.

Workflow debugger

Workflow debugger

The YouTrack IDE plugin now comes with a remote debugger that helps troubleshoot YouTrack workflows created in the new Workflow Constructor or written in JavaScript code. The debugger lets you pause the execution of a workflow and investigate what’s going on at each step. For example, you can examine the data contained in issue fields and check whether a condition is true or false. This helps you identify and fix mistakes in the logic or the code of your workflows.

Embed Figma designs and Google calendars

You can now embed Figma designs and fully interactive Google calendars in issues, articles, and comments in YouTrack.

Renewed Due Date Calendar widget for Dashboards

Renewed Due Date Calendar widget for Dashboards

The Due Date Calendar widget for dashboards and project pages now lets you drag and drop tasks on the calendar to change their due dates.

Table of contents in Knowledge Base articles

Table of contents in Knowledge Base articles

Knowledge Base articles now display a navigable table of contents that is automatically generated from headings in the article text. You can choose to display or hide the table of contents using a toggle button at the top right-hand corner of each article.

Reports based on links between issues

Reports based on links between issues

You can now specify issue link types as axes in the Issues per two fields and Issues per arbitrary field reports. You can use this in the Issues per two fields report, for example, to create a report displaying issues sorted by the number of subtasks or dependent issues that are linked to them, with a color-coded chart that communicates the priority of each linked issue. This can help you identify and focus on issues that need extra attention.

Import from Zendesk and monday.com

Import from Zendesk and monday.com

We’ve added new scripts that let you migrate or continuously import from Zendesk and monday.com to YouTrack.

You can import tickets from Zendesk together with custom fields, comments, attachments, and users. The monday.com script imports boards as projects and items as tasks, together with fields, field history, votes, tags, comments, attachments, users, and teams.

New youtrack.cloud domain for YouTrack InCloud

We’ve introduced a new domain, youtrack.cloud, for all newly registered YouTrack InCloud instances. Existing InCloud customers with the old yourcompany.myjetbrains.com/youtrack address format can migrate to yourcompany.youtrack.cloud by following these instructions.

Instance names are unique across both domains, so nobody else can register your instance name.

Mailbox Integration enhancements

Email address for YouTrack InCloud Mailbox Integration

You can now create an instancename@youtrack.cloud email address for use with the YouTrack Mailbox Integration. The Mailbox Integration creates issues and comments from incoming emails to provide help desk functionality and enables users to reply to comments via email.

In cases where security policies or technical restrictions prohibit outgoing IMAP connections, you can forward emails to your instancename@youtrack.cloud email address, where they can be retrieved and handled by the YouTrack Mailbox Integration.

Reply above this line

Reply above this line

We’ve added the option to include a customizable “Reply above this line” delimiter in email notifications. This makes it easier for the Mailbox Integration to parse incoming email messages and identify the text of a user’s reply. You can configure the delimiter in Projects | Gearwheel menu | Settings | Notifications.

Access and user management

We’ve added preconfigured authentication modules for Okta, Keycloak, and the JetBrains Account service to help you migrate and manage user accounts. We’ve also added mapping options to our OAuth 2.0 and SAML 2.0 modules to help you keep your user accounts synchronized. The JBA authentication module has been redesigned to make it suitable for customer use.