Monitoring AI credit usage
The AI access page shows how many AI credits remain in the organization's shared pool, how many AI credits each user and service account has spent this month, and what percentage of their credit limit they have used. It also shows the combined AI credit usage and credit limits for users.
To change how much a user or service account can spend, see AI credit limits. To track how they spend AI credits over time, see AI credit consumption.
View available AI credits for the organization
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
Review the value in the AI credits available information card at the top of the page.
This value shows the total number of AI credits available across all sources in your organization.
View current AI credit usage
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
Select the Users or Service accounts tab and search for a user or service account either by scrolling through the list or using the search field at the top of the table.
Review the value in the Usage % column in the table.
This value shows the percentage of the monthly credit limit consumed this month.
View AI credit usage and limits across users
The values above the table on the Users tab show the sums of the Credits used and Credit limit columns for the users with AI access:
Sum of credits used: the number of AI credits that the listed users spent this month.
Sum of credit limits: the monthly credit limits of the listed users, added together. This is not a shared limit. Each user can spend AI credits only up to their own credit limit.
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
On the Users tab, do one of the following:
To see the values for all listed users, review the values above the table. To narrow down the list, use the search field or filters at the top of the table.
To see the values for specific users, select them using the checkboxes in the first column and review the values on the toolbar below the table. Selecting users requires the Manage AI access or Manage organization permission.
The values above the table include all users that match the search and filters, not only the users on the current page of the table. If you have the View AI access permission only through a group-scoped role, the values include only the users you can see.
Access the AI credit usage report
In the sidebar, under AI governance, select Access.
If you don't see this page, your role doesn't have the necessary permissions.
In the AI credits available information card, click Usage report.
Review the data on the Credit consumption page. For details, see Credit consumption.
When one or more users or service accounts have reached or are close to their credit limit (Usage % is 80% or higher), the number of those users or service accounts is displayed in an information card at the top of the page. For more details, see Identify users or service accounts running low on AI credits.
Those who have reached their limit can no longer use AI-powered features until you raise their limit or the next month starts.
Identify users or service accounts running low on AI credits
In the sidebar, under AI governance, select Access.
If you don't see this page, or the controls on this page are inactive, make sure your role has the necessary permissions.
Select the Users or Service accounts tab.
In the information card at the top of the page, find Approaching their AI credit limit and click Show.
Users or service accounts that have reached or are close to their credit limit are selected in the table. If needed, you can change their individual limits using the toolbar below the table.