License Vault Help

License usage statistics

Track and optimize license usage for all products in your environment with the License Vault statistics and reports.

License allocation statistics

Go to the License Vault Dashboard to see allocation data divided by Product and License type.

License Vault Dashboard shows available and allocated licenses

License types

There are 3 possible License types.

  • Regular: the licenses you purchased.

  • True-Up: additional licenses provided with the True-Up option.

  • Virtual: licenses you can only use with this License Vault. For example, 10 All Products Packs provided for free with the License Vault trial.

Usage data

  • For current usage data see the Added licenses, Used licenses and Usage ratio columns.

    In the image above, 18 out of 64 licenses for All Products Pack are currently allocated to users, which is a 28% usage ratio.

  • For aggregated 60-day statistics see the Allocation for last 60 days bar chart.

    Each red bar in the chart represents a day when maximum license capacity was reached for this product.

To see the detailed allocation statistics for each product, click the product’s name. To see the list of active users, go to the Active Users tab.

Allocation chart

Choose the time frame on the allocation chart to review usage statistics for a specified period or for all time.

  • The red dotted line represents the total number of licenses added to License Vault

  • Each red bar represents an interval when maximum license capacity was reached.

License allocation chart

Active Users list

To see the list of all users who currently hold a license for any product, go to the Active Users tab directly on the Dashboard.

To see the list of users who hold a license for a particular product, click on the product’s name on the Dashboard and then select the Active Users tab.

The list of active users on the License Vault dashboard

The table shows the total number of licenses each user holds as well as the name and version of each product they are currently running.

Use the search box above the list to find a particular user or all users that hold licenses for a particular product.

Export license allocation statistics

You can export license usage statistics for a selected period from the Active users list. To do so:

  1. Go to the License Vault Dashboard and click Active Users.

  2. Click Export.

  3. In the dialog, select the desired period and click Export.

License Vault will generate a CSV file. Each line of the file describes a single occasion when a user ran a particular product. Each line contains the following fields.


A string that identifies a unique user/license combination.

Rows with the same allocation_id list all the times when the user identified in the username field actively used a particular license.

allocation_id stays the same if the user switches between products and machines while keeping the same license. It changes when a new license is allocated to this user.


The name of the license allocated to the user (like All Products Pack or Intellij IDEA).


The name of the product the user was running (like PyCharm or CLion).


The username stored in JetBrains Hub.


The user's email address stored in JetBrains Hub. unknown if not specified.


The IP address of the user's machine.


The name of the user's machine.


The unique user ID stored in JetBrains Hub.


Date and time when the user started the product. A string in ISO 8601 format.


Date and time when the user stopped using the product. A string in ISO 8601 format.

If the product is still in use, this field is empty.

Denials Report

A user may fail to obtain a license from License Vault due to lack of availability or access restrictions. Every denied license request shows on the Denials Report.

To see the the Denials Report go to the Stats tab of the License Vault Dashboard.

The report provides aggregated statistics and a detailed list of denials for the past 24 hours or 7 days.

Denials reports view
Last modified: 21 February 2023