Billing, Data Usage, Subscription Plans
You can monitor data usage in your Space organization and switch to a different subscription plan.
On the main menu, choose
Administration (expand the menu, if you don't see this item).On the Administration sidebar, choose Billing & Plans:
Subscription plans comparison
Space is available in four subscription plans which profide the following range of resources, product features, and support options.
Resources and data transfer
FREE plan | TEAM plan | ORGANIZATION plan | ENTERPRISE plan |
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Features
FREE plan includes | TEAM plan includes all features from the Free plan PLUS | ORGANIZATION plan includes all features from the Team plan PLUS | ENTERPRISE plan includes all features from the Organization plan PLUS |
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Support
FREE plan | TEAM plan | ORGANIZATION plan | ENTERPRISE plan |
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User activity report
Space paid plans billing is based on the number of active users. In order to be counted as active, a user has to perform an “intentional action” in any of the Space clients (e.g. in the web client or mobile apps). A wide variety of actions are considered intentional, including creating or editing content in Space, pushing to a Git repository, editing a profile, or reading chat messages. A user who has not performed an intentional action in any period of 14 consecutive days is considered to be an inactive user.
To find out which users in your Space organization have been active during the month, you can generate a monthly activity report. The report is created as a .csv file and starts with the first day of the current month.
To generate a user activity report
On the main menu, choose
Administration (expand the menu, if you don't see this item).On the Administration sidebar, choose Billing & Plans.
In the top right corner of the Billing & Plans page, click the arrow next to Monthly report button and choose User activity:
The report will be automatically generated as a .csv file which you can view and download.
Activity report example:
Symbol | Meaning |
|---|---|
Empty | No activity on this day and during the preceding 14 days. |
| Activity detected. |
| No activity detected on this day, but it's been less than 14 days since the last activity, therefore the user is considered active. |
| User is deactivated by the administrator. |