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AI adoption and usage

The AI adoption and usage segment lets you track AI adoption and engagement in your organization over a period of time by providing insight into how many users in your organization are actively using AI. You can also track the consumption of AI Credits and have an overview of users who have reached their monthly limits. This can help you analyze the extent of AI adoption and identify where further action may be needed.

The following adoption and usage metrics are available:

Each metric is presented as a bar chart for a selected period. To set the period, use one of the predefined time filters that show the last specified period or select a custom date range.

Time-based filter for charts

Data included in the metrics

As the data shown in this analytics segment is mostly based on the consumption of AI Credits, the metrics include only the data related to the following AI tools and features that consume AI Credits:

  • Junie, both Code and Ask mode. Junie-related data is included in the metrics for both ways of using Junie: through the Junie tool window and through AI Assistant.

  • Claude Agent, a third-party coding agent by Anthropic integrated with AI Assistant.

  • AI Assistant (Chat mode, when used with cloud-hosted third-party models).

  • Other AI tools: Any tools that consume AI Credits but aren't listed above.

The metrics in this analytics segment don't include the use of in-editor features such as Next edit suggestion and Code completion, as their use isn't charged in AI Credits.

Active AI users

The Active AI users bar chart shows how many users in your organization are actively using AI. The chart shows only the data for the period selected in time-based filtering.

Active AI users chart

The following sub-metric is included:

  • Active users: The total number of unique users who made at least one request to JetBrains AI that spent AI Credits during the selected period.

Depending on the period selected in the time-based filtering, the chart shows data per day, month, or year. Each user is counted only once per bar on the chart. For example, if a user makes a request on January 15 and another one on January 26, they are counted only once in the bar for January if the chart shows data per month.

AI Credits consumption

The AI Credits consumption chart shows the total number of AI Credits spent by users during the selected period. The consumption information includes both the quota included with an AI license and top-up AI Credits. For more information, see License with AI.

AI Credits consumption chart

The AI Credits consumption chart shows the following sub-metrics:

  • Built-in quota: The number of AI Credits from the built-in quota that the users in your organization spent during the selected period. For more information, see AI quota.

  • Top-up AI Credits: The number of AI Credits purchased separately, in addition to the quota included in the license, that the users in your organization spent during the selected period. For more information, see Top-up AI Credits.

Based on the two sub-metrics, you also get the Total AI Credits spent information, which is the total number of all AI Credits spent by users during the selected period. This sub-metric is the sum of spent Built-in quota and Top-up AI Credits.

Users who hit their monthly AI Credits limit

This chart shows the number of unique users who used up all of their AI Credits in the selected period. These insights let you identify usage patterns and potential needs to adjust user licenses or amounts of top-up AI Credits.

Users who hit their monthly AI Credits limit chart

Depending on whether a user has an allocation of top-up AI Credits, they are added to the count of users who hit their limit in the following ways:

  • If the user has top-up AI Credits in addition to the built-in quota, they are added to the count once they have spent their top-up AI Credits (in addition to already spending their built-in quota).

  • If the user doesn't have any top-up AI Credits, they are added to the count when they spend their entire built-in quota.

The chart includes the following sub-metric:

  • Peak daily users who hit their limit: The maximum number of unique users who hit their limits during a single day in the selected period.

In the following specific cases, users are added to the count even though they still have available AI Credits:

  • If the user spends their initial allocation of built-in quota and top-up AI Credits and then receives additional top-up AI Credits, they are added to the count when they spend the initial top-up AI Credits.

  • If the user has multiple licenses, once they have spent the entire built-in quota and top-up AI Credits in one license, they are added to the count. They can then switch to a different license and use the available AI Credits from that license.

27 November 2025