AI adoption and usage
The AI adoption and usage segment lets you track AI adoption and engagement in your organization over a period of time by providing insight into the active use of AI in the organization. You can also track the consumption of AI credits and have an overview of consumers who have reached their monthly limits. This can help you analyze the extent of AI adoption and identify where further action may be needed.
The following adoption and usage metrics are available:
Each metric is presented as a bar chart. The chart can be filtered by the following criteria:
Select one of the predefined time filters that show the last specified period or select a custom date range.
Show only usage data originating from the selected IDEs.
Type the name and select the principals you want to show the data for.

Data included in the metrics
As the data shown in this analytics segment is mostly based on the consumption of AI credits, the metrics include only the data related to the following AI tools and features that consume AI credits:
Junie, both Code and Ask mode. Junie-related data is included in the metrics for both ways of using Junie: through the Junie tool window and through AI Assistant.
Claude Agent, a third-party coding agent by Anthropic integrated with AI Assistant. The AI credit consumption sub-metrics include only the use of Claude Agent with JetBrains AI. For more information, see License with AI.
Codex, a third-party coding agent by OpenAI integrated with AI Assistant. The AI credit consumption sub-metrics include only the use of Codex with JetBrains AI. For more information, see License with AI.
AI Assistant (Chat mode, when used with cloud-hosted third-party models).
Uncategorized: Any tools that consume AI credits but aren't listed above.
The metrics in this analytics segment exclude the following usage of AI tools and features:
In-editor features: The use of features such as Next edit suggestions and Code Completion is not included, as they don't consume AI credits.
Bring Your Own Key (BYOK): This approach lets you use your own API key from a supported AI provider. This usage is billed directly by the provider and does not consume AI credits.
The following interactions are excluded from AI adoption and usage metrics when using an API key from a third-party provider:
AI Assistant in Chat mode when using a model from that provider.
AI Assistant in agent mode when using an agent from that provider.
AI Assistant in Junie mode, if Junie is configured to use a model from that provider. Currently supported for OpenAI and Anthropic models.
Active AI consumers
The Active AI consumers bar chart shows how many consumers in your organization are actively using AI. This lets you identify the current level of AI adoption in your organization, as well as adoption trends over time.

The following sub-metric is included:
Active AI consumers: The total number of unique consumers who made at least one request to JetBrains AI that spent AI credits.
Depending on the period selected in the time-based filtering, the chart shows data per day, month, or year. Each consumer is counted only once per bar on the chart. For example, if a consumer makes a request on January 15 and another one on January 26, they are counted only once in the bar for January if the chart shows data per month.
AI credit consumption
The AI credit consumption chart shows the number of AI credits spent by AI consumers, broken down by tool.

In addition to the filters available for all charts, you can use the All tools filter above the chart to show AI credit consumption for specific AI tools only. By default, the chart shows the five categories with the highest consumption. The legend also includes the following items:
Total: The total number of AI credits spent across all available AI tools.
Uncategorized: Combined consumption by new or less common tools that are not yet assigned to their own dedicated category. Uncategorized can also appear among the five categories with the highest consumption.
Remaining: Combined consumption of all other categorized tools whose individual consumption falls below that of the five categories with the highest consumption.
Number of AI consumers who hit their AI credit limit
This chart shows the number of unique consumers who used up all of their AI credits. These insights let you identify usage patterns and potential needs to adjust the number of AI credits.

The chart includes the following sub-metric:
Total number of AI consumers who hit their limit: The total number of AI consumers who hit their limit during the selected period.
Depending on the period selected in the time-based filter, the chart shows data per day, month, or year. Each consumer is counted only once per bar, even if they hit their limit multiple times during that period. For example, if a consumer hits their limit on January 15 and again on January 26, they are counted only once in the bar for January when the chart shows data per month. This also applies if a consumer's limit is increased and they reach the new limit within the same period: they are still counted only once for that bar.
For a list of individual AI consumers who hit their limit, see the List of AI consumers who hit their AI credit limit table.
List of AI consumers who hit their AI credit limit
This table lists all consumers who reached their AI credit limit during the selected period. For users, the table includes the consumer's name, email, and the date when they hit the limit. For service accounts, the information includes the service account name, the user who created the account, and the date when it hit the limit.
As a single consumer can hit their quota limit multiple times in a single time period, there may be multiple entries for the same consumer in the table. However, since limit hits are aggregated on a daily level, if a consumer hits more than one limit during the same day, a single entry is added to the table.
