License Vault Help

Personal data protection

License Vault does not access or store code or other data that you and your users work with. But to provide the service, it accesses some user authentication and license allocation data.

License Vault processes the data in accordance with the JetBrains Privacy Policy and stores and retains it in accordance with the Data Retention Policy.

In this article, you'll learn exactly which data License Vault stores and how it processes it.

Types of personal data

Since License Vault requires authorization through JetBrains Hub, it collects personal data. Both License Vault and JetBrains Hub collect the data.

  • JetBrains Hub collects and stores the following personal data to identify users: full name, login, email address, and other user information. For the full list of collected data, refer to Personal Data in Hub.

  • License Vault collects and stores the following end users' information: username (login email), IP addresses, machine ID, and OS hostname. Also, to provide license usage statistics it stores product codes, versions, build numbers, and allocated licenses. Additionally, License Vault has access to the group memberships data stored in JetBrains Hub.

Data access and encryption

The License Vault databases are available only within a trusted subnet without public access. The access to the subnets is controlled by the Identity and Access Management (IAM) policies.

We encrypt data at rest and in transit.

  • Data at rest is stored in an encrypted Relational Database Service (RDS) instance on AWS. Backups and snapshots are also stored using AWS services and are encrypted. To learn more about RDS encryption, refer to Amazon documentation regarding this topic.

  • When data is in transit between the application code and RDS instances, it is also encrypted. We use Secure Sockets Layer (SSL) connections to ensure security. Plain insecure connections are prohibited.


Your IDE, .NET tool, or plugin only establishes temporary connections to License Vault.

License Vault connects to the following resources:

  • The JetBrains Hub instance associated with your License Vault – to authenticate users and retrieve user information.

  • The JetBrains Account portal at – to retrieve up-to-date license information.

To know more about the connections established between your JetBrains product, License Vault, and other services involved in the licensing process, refer to Connections established to obtain and use a license.


The License Vault and RDS instances are located in the eu-west-1 region in AWS. The JetBrains Hub data is also stored in the eu-west-1 region.

Users' right to access data

Under the General Data Protection Regulation (GDPR) for data subjects who reside in the European Union, users have the right to download their personal data and request that it be erased.

Refer to the JetBrains Privacy Policy to learn more. If you have any questions related to personal data protection, please contact us at

Last modified: 02 February 2024