Create and Manage Issues
While issue management largely depends on the develpment workflow adapted by your team, it usually follows a common scenario in which an issue undergoes the following stages:
A project member wants to report a bug or request some change to the product and creates an issue in which he or she describes the subject.
At this stage the issues's status is Open.
The reporter can also choose the assignee — a certain project member who will be in charge of solving the issue. Unassigned issues are usually handled by a dedicated member (e.g. a team lead) who specifies the assignees later on.
The assignee is notified of the issue and sets its status to In progress as soon as he or she starts working on it.
When the assignee solves the issue, he or she sets its status to Done.